Sales and Customer Service Coordinator
2 weeks ago
Job Title: Sales & Customer Service Administrator
Contract Type: Fixed Term Contract/ Hybrid
Contract Length: 12 months
Working Pattern: Full Time
Location: Slough
Benefits:
- Salary up to 30k
- 20 days holiday plus bank holidays
- Pension
- Life assurance
- Hybrid working
We are seeking a proactive and customer-focused individual to join our dynamic team as a Sales & Customer Service Administrator. As a key member of the Sales Administration division, you will support the achievement of strategic sales goals in line with our client's corporate policies.
- Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
- Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
- Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
- Maintain accurate records of customer complaints to aid in future monitoring.
Requirements:
- Previous experience in admin and customer service within a fast-paced sales environment.
- Data entry experience, including familiarity with different systems.
- Proficiency in Microsoft Office 365.
- Strong typing skills with a focus on accuracy.
- Fluency in written and spoken English.
- Flexible and helpful attitude with the ability to work independently.
Adecco is a disability-confident employer. Adecco is committed to building a supportive environment for you to explore the next steps in your career.
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