Sales and Customer Service Coordinator

1 month ago


Slough, Slough, United Kingdom fish4.co - Jobboard Full time

Job Title: Sales & Customer Service Administrator

Contract Type: Fixed Term Contract/ Hybrid

Contract Length: 12 months

Working Pattern: Full Time

Location: Slough

Benefits:

  1. Salary up to 30k
  2. 20 days holiday plus bank holidays
  3. Pension
  4. Life assurance
  5. Hybrid working

We are seeking a proactive and customer-focused individual to join our dynamic team as a Sales & Customer Service Administrator. As a key member of the Sales Administration division, you will support the achievement of strategic sales goals in line with our client's corporate policies.

  1. Process sales orders, coordinating with suppliers and logistics to ensure timely delivery and exceptional service.
  2. Resolve queries and discrepancies for UK and European distributors, including raising credit notes and re-billing when required.
  3. Address customer complaints, liaising with suppliers and engineers for technical advice as needed.
  4. Maintain accurate records of customer complaints to aid in future monitoring.

Requirements:

  1. Previous experience in admin and customer service within a fast-paced sales environment.
  2. Data entry experience, including familiarity with different systems.
  3. Proficiency in Microsoft Office 365.
  4. Strong typing skills with a focus on accuracy.
  5. Fluency in written and spoken English.
  6. Flexible and helpful attitude with the ability to work independently.

Adecco is a disability-confident employer. Adecco is committed to building a supportive environment for you to explore the next steps in your career.



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