Customer Service Liaison
1 week ago
Customer Service Coordinator
We’re looking for a skilled Customer Service Coordinator to join our team at QA, a leading training organisation in the UK. The successful candidate will be responsible for delivering high levels of customer service to our learners, apprentices, and other customers.
Key Responsibilities:
- Answering inbound calls and responding to customer inquiries
- Working with internal and external stakeholders to deliver our services and programmes
- Providing administrative support and data entry where needed
- Meeting team and individual objectives related to response time and other metrics
Requirements:
- Experience in a customer service role in an office environment
- Experience of data entry, administration, and IT systems
- GCSE qualifications or equivalent in English, Maths, and Science
- Ability to travel to our Slough office 2-3 days per week
- Full right to work in the UK and ability to undergo background checks
About QA:
QA is a UK leading training organisation providing high-quality courses to our learners and apprentices. We empower people through learning about all things tech, and we’re committed to delivering exceptional customer service.
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