Administrative Assistant

4 days ago


Bury St, Suffolk, United Kingdom Burnett Barker Full time
About the Role

We are seeking a highly organised and proactive Secretary to join our team in Bury St Edmunds, Suffolk. As a key member of our team, you will provide efficient and effective secretarial and administrative support to our lawyers, ensuring the highest standards of service.

Main Duties and Responsibilities
  • Accurately type letters, forms, attendance notes, briefs to counsel, invoices, and other documents, including audio transcription.
  • Maintain client, case, and contact details in our practice software and complete online submissions.
  • Assist the team's lawyers in managing their schedules proactively.
  • Handle enquiries via phone and in person, recommend appropriate services, and ensure follow-ups.
  • Field and take calls from clients and third parties, relay messages, and ensure actions are taken promptly.
  • Enter key dates in departmental and central diaries, monitor diary notes, and inform of forthcoming events and deadlines.
  • Open and maintain electronic and paper files, conduct conflict checks, onboard clients, and assist with file closures post-case resolution.
  • Prepare draught forms and documents using case file information.
  • Assist in collating documents for court and other bundles using appropriate software.
  • Prepare reports from practice software for billing and regular reviews.
  • Always respect client confidentiality.
  • Provide support to other team members as required, including reception cover.
About You

We are looking for a highly organised and proactive individual with a minimum of 3 years secretarial experience. You should possess excellent verbal and written communication skills, demonstrating confidence, clarity, and courtesy in all interactions. You should be adept at multitasking, managing various requests simultaneously while maintaining high standards of quality and productivity. A methodical and accurate approach is essential, especially under tight deadlines. Proficiency in Microsoft Office, particularly Word, Outlook, and Excel, along with a typing speed of at least 60 words per minute is required. We value a client-focused mindset, with a professional and welcoming demeanour, and a readiness to recommend services that fit clients' needs. Initiative and problem-solving skills are essential, as is the ability to identify areas for improvement and escalate issues when necessary while maintaining strict client confidentiality.

What We Offer

We offer a competitive salary of £25,000 per annum, 25 days annual leave, plus bank holidays, contributory pension, parking season ticket, and employee extras such as compassionate leave, discounted legal services, social events throughout the year, payment for professional memberships, and development opportunities.



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