Support Specialist

2 months ago

Wandsworth, United Kingdom Central Recruitment Services Ltd Full time
Job Title: Support Specialist

Central Recruitment Services Ltd is currently recruiting for a Support Specialist to work in the Wandsworth area. The service is an 8-bed shared house providing accommodation to individuals addressing their drug/alcohol use.

Job Summary:

The successful candidate will be required to work 35 hours per week, covering early (8AM - 4PM) and late (2PM - 10PM) shifts. There is a requirement to work four weekends out of every six. Cover is required on a temporary or temporary to permanent basis.

Key Responsibilities:
  • Hold a caseload of 1-2 key clients and conduct regular key working sessions to stabilize service users' support needs resulting in agreed Support Plans.
  • Complete comprehensive risk and needs assessments.
  • Engage residents effectively by establishing a trusting working relationship which is person-centred and empowering.
  • Use Outcomes Star to agree and monitor support and personal goals.
  • Assist in the monitoring, evaluation, and processing of all referrals to the service and process admissions and exits to and from the service.
  • Make referrals and link people in with relevant services such as health and community services.
  • Provide harm reduction support and advice with regards to substance use.
  • Work closely with Wandsworth substance use treatment team who will be coming into the service to deliver effective support and treatment to residents, maximising their opportunity to reduce harmful behaviours in relation to substance use.
  • Ensure residents have access to income and are supported to claim any benefit entitlement where applicable (including housing benefit).
  • Participate in the running of a group life skills programme, enabling residents to identify and build their confidence and abilities.
  • Undertake activities with the residents, including preparing breakfast with/for all residents.
  • Assist residents with tenancy sustainment; particularly in adhering to the conditions of their licence agreement.
  • Support people to move through the pathway and/or find accommodation in the community.
  • Prepare rooms for re-letting including preparation/cleaning of rooms.
  • Monitor rent arrears and collect rent from residents.
  • Carry out building checks including room checks, health and safety checks COSHH monitoring and report & record repairs, facilitating contractor access.
Requirements:
  • Experience of working in services with people with support needs related to substance misuse, homelessness, and physical and mental health.
  • Understanding of the support needs of those who have experienced homelessness and addiction.
  • Ability to manage a caseload of individuals with presenting support needs and help service users identify personal goals.
  • Ability to work with individuals to develop clear time-framed action plans that support progress towards goals.
  • Ability to work with service users to develop workable risk management plans and to adopt a non-risk averse approach to service delivery.
  • Ability to be proactive and take initiative.
How to Apply:

If you feel that you fully meet the above outlined criteria for this role, please forward your CV for consideration.

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