Luxury Hotel Guest Experience Specialist

2 weeks ago

London, Greater London, United Kingdom Hotel 41 (London, Victoria) Full time

{"h1": "Guest Services Agent Opportunity at Hotel 41", "p": "We are seeking a passionate Guest Services Agent to provide exceptional service to our luxury hotel guests in London. As a key member of our Front Office team, you will be responsible for delivering outstanding guest experiences and ensuring seamless interactions with our residents and visitors.", "ul": [{"li": "Manage guest communications, including responding to inquiries and resolving issues in a timely and professional manner."}, {"li": "Create personalized itineraries for guests, recommending local attractions and experiences that meet their interests and preferences."}, {"li": "Collaborate with hotel departments to ensure guest needs are met, including room preparation, amenities, and special requests."}, {"li": "Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date on the latest hotel operations and best practices."}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and service charge", "li": "Professional training and development opportunities", "li": "Recommend friend and family bonus scheme", "li": "Free meals on duty", "li": "Discounts on food and beverages in Red Carnation Hotel outlets", "li": "Complimentary uniform and dry cleaning services", "li": "Holiday allowance increasing with length of service", "li": "Two paid volunteering days each year", "li": "Free access to Employee Assistance Programme", "li": "Hotel-based recognition incentives", "li": "Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally"], "p": "If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at Hotel 41."}

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom 41 Hotel Full time

    {"title": "Guest Services Agent", "description": "Deliver Exceptional Guest ExperiencesAt 41 Hotel, we are seeking a highly skilled Guest Services Agent to provide outstanding service to our discerning guests. As a key member of our Front Office team, you will be responsible for managing all guest interactions, ensuring seamless check-ins, and delivering...

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    London, Greater London, United Kingdom 41 Hotel Full time

    {"title": "Guest Services Agent", "description": "Deliver Exceptional Guest ExperiencesAt 41 Hotel, we are seeking a highly skilled Guest Services Agent to provide outstanding service to our discerning guests. As a key member of our Front Office team, you will be responsible for managing all guest interactions, ensuring seamless check-ins, and delivering...

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