Hotel Operations Director

4 weeks ago


Rusholme, United Kingdom The Midland Full time

Job Title: Hotel Operations Director


Job Summary:


We are seeking a highly experienced Hotel Operations Director to join our team at The Midland. As a key member of our management team, you will be responsible for leading the Rooms Division department and ensuring the highest standards of guest service and operational excellence.


Key Responsibilities:



  • Develop and implement strategies to drive revenue growth and improve guest satisfaction


  • Manage and motivate a team of Front Office, Concierge, and Housekeeping staff to deliver exceptional service


  • Collaborate with other departments to ensure seamless operations and achieve business objectives


  • Monitor and analyze key performance indicators to inform decision-making and drive improvement



Requirements:



  • Proven experience in a similar role, with a strong track record of success in hotel operations


  • Excellent leadership and communication skills, with the ability to motivate and inspire a team


  • Strong analytical and problem-solving skills, with the ability to make informed decisions


  • Ability to work in a fast-paced environment, with a focus on delivering high-quality results



Benefits:



  • Competitive salary and benefits package


  • Opportunities for professional development and career advancement


  • Collaborative and dynamic work environment



What We Offer:


As a Hotel Operations Director at The Midland, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional guest service and driving business success. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.



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