Banquet Floor Operations Team Lead

1 month ago


Rusholme, United Kingdom Hyatt Regency & Hyatt House Manchester Full time

About the role:

As a key member of our team, you will be responsible for assisting in the daily operations of running meetings, conferences, and events at Hyatt Regency & Hyatt House Manchester.

You will supervise the team on shift to ensure all parts of the department are running smoothly and the guests are receiving the best service throughout the hotel.

Key responsibilities include supervising and motivating the event operations team towards achieving exceptional guest service results and feedback.

You will be responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.

Additionally, you will work closely with the Director of Food & Beverage and other hotel departments to ensure seamless event execution.

Key skills and qualifications include:

  • Previous event supervisor experience or a history of team leader roles
  • Highly motivated and positive outlook
  • Excellent communication skills
  • Previous experience within the hospitality and/or food and beverage industry
  • Ability to thrive working under pressure and to tight deadlines

Hyatt Regency & Hyatt House Manchester offers a range of benefits, including:

  • 12 free nights per year of service across Hyatt Hotels worldwide
  • Employee and friends & family rates across Hyatt Hotels worldwide
  • F&B discounts of up to 50% in our Hyatt UK restaurant & bars
  • Uniform provided and laundered (complimentary)
  • Complimentary meals on duty
  • Refer a friend bonus worth £500 per colleague introduced
  • Workplace pension scheme
  • Continuous learning and development opportunities

As a member of the Hyatt family, you will be part of a global organization with over 907 hotels in over 60 countries.


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