Client Experience Officer
3 weeks ago
We are seeking a Client Experience Officer to join our team at Absa Group. In this role, you will be responsible for ensuring that clients receive exceptional service and support throughout their interactions with us. This involves proactive communication, prompt issue resolution, and continuous improvement of our services. With Absa Group, you can expect a fast-paced and dynamic work environment, along with opportunities for growth and development. The estimated salary for this role is R450,000 - R650,000 per annum, depending on location and experience.
Key Responsibilities
- Ensure client satisfaction through proactive communication and issue resolution
- Continuously improve our services to meet evolving client needs
- Collaborate with internal stakeholders to ensure seamless delivery of services
Required Skills and Qualifications
- Strong communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
- High school diploma or equivalent required; degree preferred
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