Customer Service Representative

2 days ago

Chessington, Greater London, United Kingdom Tate Dorking Full time
Customer Service Advisor

Join our team at Tate Dorking as a Customer Service Advisor and play a vital role in delivering exceptional customer experiences. As a key member of our small and friendly Customer Services team, you will be responsible for providing top-notch support to our customers, handling their queries, and resolving issues in a timely and accurate manner.

Key Responsibilities:
  • Liaise with customers via phone and email to address their concerns and provide solutions.
  • Respond to customer inquiries in a professional and courteous manner.
  • Work collaboratively with the team to achieve customer satisfaction and resolve issues efficiently.
  • Commit to working full-time between October and January, with opportunities to work weekends and earn time-and-a-half and double-time pay.
Requirements:
  • Excellent communication and interpersonal skills.
  • A focus on delivering exceptional customer service.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Flexibility to work a variety of shifts, including weekends.

Tate Dorking is committed to promoting equal opportunities and ensuring that every candidate has a positive experience with us. We value and respect individuality and invite you to share your preferred pronouns in your application. We are an Employment Business and act as an agency in relation to this vacancy.

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