Support Worker

4 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Riverside Full time
About the Role

We are seeking a dedicated and compassionate Support Worker to join our GROW Programme team at Riverside. As a Support Worker, you will play a vital role in supporting individuals with lived experience of multiple disadvantage to achieve their goals and aspirations.

Key Responsibilities

Assist in the planning and delivery of personalized support and move-on plans
Understand the risk management process and assist the team in organizing and undertaking regular reviews of support and risk
Inspire and motivate customers to meet agreed outcomes and develop life skills
Assist customers with day-to-day support and tenancy-related matters
Assist the team in identifying and promoting opportunities for employment, education, and training and support customers to access them
Signpost customers to appropriate external support services, such as food banks and other community resources
Support customers to be 'tenancy ready', enabling successful move on
Support customers to be financially independent through budgeting plans and maximizing income
Support and monitor customers' healthcare needs, ensuring appropriate contact with healthcare professionals
Empower customers to move towards self-management of their medication by following Riverside's medication procedure
Maintain and update clear, accurate, and strengths-based records on the appropriate digital platform
Assist in the promotion of customer involvement and consultation
Assist with the delivery of a range of group work sessions

Requirements

Lived experience of multiple disadvantage (including but not limited to; homelessness, the criminal justice system, mental ill-health, and substance misuse) or limited work experience
An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs

About Riverside

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalizing neighborhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy:
Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development, and technology
A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
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