Customer Service Representative

4 days ago


Common Edge, United Kingdom DWP Full time

We are seeking a highly motivated and empathetic individual to join our Disability Services Team as a Customer Service Representative.

This is an exciting opportunity to work with a diverse range of customers, providing a high standard of service by telephone and via correspondence.

As a key member of our front-line operations, you will be the first point of contact for our customers, listening to their needs and agreeing suitable solutions with them.

You will have the opportunity to make a real difference in the lives of millions of disabled people accessing support and benefits across the UK.

Our team is committed to delivering a brilliant service, and we are looking for someone who shares our passion for customer service and disability rights.

In this role, you will be responsible for handling contact from customers, providing a high quality, empathetic service.

You will also have the opportunity to develop relationships with a diverse range of people, including customers, colleagues, and partners.

We offer a competitive salary of £26,337 per annum, which reflects the skills and qualifications required for this role.

Other benefits include generous annual leave, flexible working, and opportunities for training and development.

If you are self-motivated, enthusiastic, and have excellent communication skills, we would love to hear from you.



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