Customer Service Agent

5 months ago


Alderley Edge, United Kingdom Caroo Full time

**Job Title: Customer Service Agent**

**Location: Alderley Edge, Hybrid**

**Skills: Customer Service, IT**

**Salary: £21,700 + Commission (OTE £28,000)**

Our client is the UK’s largest and an award-winning payment solutions company offering a range of products, both interest-free and interest-bearing, and unparalleled customer service and support to a large portfolio of several hundred healthcare and dental providers.

The company continues to grow strongly and has a new and exciting opportunity for someone to assist the company along its tremendous growth trajectory.

Working for our client is fast-paced, highly collaborative and entrepreneurial with a very close-knit team, who all support each other to get things done quickly with the least amount of bureaucracy. The environment is demanding and rewarding.

**The Role**

The overall purpose is to maximise the customers experience using the companies services and dealing with their queries.

**The Responsibilities**
- Maintaining a high level of customer satisfaction.
- Acknowledging and responding to customer queries promptly.
- Understanding our business, to help with queries.
- Using various channels to communicate with customers.
- Working as part of a team.
- Be able to communicate with other departments in the business.
- Uploading data to customer files.
- Maintain a positive, empathetic, and professional attitude towards customers and teammates always.
- Maintaining confidentiality and abiding by all regulatory requirements.
- Going above and beyond for customers.

**The Requirements**
- Experience in customer service.
- Previous experience within a financial, dental, or medical role advantageous.
- Excellent organisational, communication and administrative skills.
- Good IT skills and knowledge of Microsoft Office.

**Benefits**
- Free parking
- 20 days holiday + bank holidays
- Company pension
- e-Learning & training opportunities
- Bonus schemes
- Annual awards

**Job Title: Customer Service Agent**

**Location: Alderley Edge, Hybrid**

**Skills: Customer Service, IT**

**Salary: £21,700 + Commission (OTE £28,000)**

**Salary**: £21,700.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Alderley Edge: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Customer Service Agent



  • Alderley Edge, United Kingdom Caroo Full time

    **Job Title: Customer Service Agent** **Location: Alderley Edge, 2-3 days a week in the office** **Skills: Customer Service, IT** **Salary: £21,700 + Commission (OTE £28,000)** Our client is the UK’s largest and an award-winning payment solutions company offering a range of products, both interest-free and interest-bearing, and unparalleled customer...

  • Estate Agent

    5 months ago


    Alderley Edge, United Kingdom Bridgfords Full time

    Estate Agent OTE: £25,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated Estate Agent / Sales Negotiator to complement our fantastic residential sales team in Alderley Edge working in our well known Bridgfords  estate agency. Why join us as an Estate Agent / Sales Negotiator? Industry leading ...


  • Alderley Edge, United Kingdom Caroo Full time

    **Job Title: Customer Service Agent** **Location: Alderley Edge, Hybrid** **Working Pattern: Mon - Thurs 8:00-19:00pm, Fri 9:00-17:30pm, Sat 10:00am-14:00pm (please note Saturdays are 1 in 4)** **Skills: Customer Service, IT** **Salary: £21,700 + Commission (OTE £28,000)** Our client is the UK’s largest and an award-winning payment solutions company...

  • Part Time Estate Agent

    5 months ago


    Alderley Edge, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Part Time** **Trainee Estate Agent / Viewer Canvasser** **to complement our fantastic residential sales team in **Alderley Edege** working in our well known **Bridgfords** **estate agency. **A quick look at the role** In this role you will be helping potential buyers by carrying out viewings and assisting with any...


  • Alderley Edge, United Kingdom Caroo Full time

    **Job Title: Customer Service Advisor** **Location: Alderley Edge, Hybrid** **Working Pattern: Mon - Thurs 8:00-19:00pm, Fri 9:00-17:30pm, Sat 10:00am-14:00pm (please note Saturdays are 1 in 4)** **Skills: Customer Service, IT** **Salary: £21,700 + Commission (OTE £28,000)** Our client is the UK’s largest and an award-winning payment solutions...


  • Alderley Edge, United Kingdom Barlow Wood Recruitment Full time

    CUSTOMER SERVICE ADVISOR ALDERLEY PARK £22, 000 + BONUS + BENEFITS HYBRID WORKING - 3 DAYS IN OFFICE / 2 DAYS AT HOME Mon to Thurs 9am - 5.30pM/Fri 5pm finish Our client a global company have recently been recognised as a three star world class employer. They are seeking two customer focused individuals to join their Customer Service team. These are...


  • Alderley Edge, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CheshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Alderley Edge, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CheshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Alderley Edge, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - CheshireCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Alderley Edge, United Kingdom PMA LTD Full time

    **Customer Success Executive** **Alderley edge** **Full time: 37.5 hours per week** **Monday to Friday 9am to 5pm ( 30 minutes for lunch)** **Salary: starting £22,500 (negotiable depending on experience)** **PLEASE NOTE: you must be able to commute to the location, or relocating (PMA are unable to offer any relocation support)** **Main Duties and...


  • Alderley Edge, United Kingdom Matthew Olivers Ltd Full time

    **Head of Insurance Services** - Join a Leading Insurance Firm in Bristol_ An established and thriving insurance firm based in Alderley Edge is seeking a dynamic and motivated Head of Insurance Services to join their team. This is an exceptional opportunity to be part of a company renowned for its innovative approach and strong market presence in the...


  • Wotton-under-Edge, United Kingdom NFU Agency Full time

    **The Role**: **Customer Service Adviser** **Salary - £19,000 - £25,000 (dependant on experience)** **Full Time position** **Permanent Contract** **Location: South Cotswolds Agency - Wotton-under-Edge site** **Monday - Friday - 9am - 5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general...


  • Alderley Edge, United Kingdom Holroyd Howe Full time

    Company Description **20 hours per week** **£10.42 per hour** Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the...


  • Alderley Edge, United Kingdom Holroyd Howe Full time

    Food Service Assistant - CHESHIRECompany Description 25 hours per week 11.85 per hourHolroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in...

  • Food Service Assistant

    2 months ago


    Alderley Edge, United Kingdom Holroyd Howe Full time

    Food Service Assistant - CHESHIRECompany Description 25 hours per week 11.85 per hourHolroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in...


  • Alderley Park, United Kingdom Barlow Wood Recruitment Full time

    CUSTOMER SERVICE ADVISOR ALDERLEY PARK £22, 000 + BONUS + BENEFITS HYBRID WORKING - 3 DAYS IN OFFICE / 2 DAYS AT HOME Mon to Thurs 9am - 5.30pM/Fri 5pm finish Our client a global company have recently been recognised as a three star world class employer. They are seeking two customer focused individuals to join their Customer Service team. These are...

  • Locality Coordinator

    5 months ago


    Alderley Edge, United Kingdom Aspire Housing Full time

    An exciting opportunity has arisen for somebody to take on a vibrant and rewarding role within the Housing Sector. Working for Aspire Housing, delivering a dynamic housing and tenancy management service within Newcastle Under Lyme and surrounding areas. Engaging with our customers and communities being at the forefront of the role, delivering the ‘People...

  • Home Delivery Driver

    2 weeks ago


    Alderley Edge, United Kingdom Iceland Foods Full time

    Home Delivery Driver - ManchesterOur Home Delivery Drivers are ambassadors for our business. In this role you'll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland.   If you love the open road, have strong interpersonal skills and enjoy working as...

  • Home Delivery Driver

    3 weeks ago


    Alderley Edge, United Kingdom Iceland Foods Full time

    Home Delivery Driver - ManchesterOur Home Delivery Drivers are ambassadors for our business. In this role you'll be delivering shopping to customers doors, providing exceptional levels of customer service and connecting directly with our customers as the face of Iceland.   If you love the open road, have strong interpersonal skills and enjoy working as...

  • Scheduler

    5 months ago


    Alderley Edge, United Kingdom Aspire Housing Full time

    It’s an exciting time at Aspire housing and we have an opportunity for you to join our expanding HOME in house repairs team. If you have a passion for providing excellent service which is in line with our People First ethos, with a right first-time attitude Aspire is the organisation to showcase your talents. This role is part of the team that provides...