Customer Service Advisor
6 days ago
**Job role**: Customer Service Advisor
**Location**:Alderley Edge
**Pay Bracket**: £21,500-£23,000
**Benefits**:28 days holiday, hybrid working, staff discounts & free breakfast on Fridays.
Our client is one of the fastest growing companies in the beauty world of health and wellbeing. They have rapidly grown over the last few years, launching 16 international websites as well as distributing and selling products to over 120 countries worldwide.
The business aim to offer the largest selection of safe, clinically proven, health and beauty products in the world, supported by an exceptional customer service team.
**What does the role involve?**
- Learning about all the companies amazing products to give the best advice pre and post sale
- Dealing with deliveries and logistics of all customer orders
- Providing outstanding customer service experience
- Maintaining customer records by updating account information of all issues/inquires
**Who would be the right fit?**
- Someone with an outgoing and friendly attitude
- A passion for customer service and their products
- Ability to work under pressure and work towards KPI's
- Experience in a similar role would be ideal
- Preferably worked on Zendesk (not essential)
- Excellent IT skills
**What our client can offer**
- Regular salary increase based on probation/performance
- Performance bonus scheme
- Hybrid working
- Working at award winning offices in Macclesfield
- 28 days holiday
- Staff discounts with up to 55% off certain products
- Reduced membership at onsite gym
- Free luxury breakfast in the office on Fridays
If this opportunity sounds of interest and you're keen to learn more then please contact me for immediate consideration on or call me on. If you know anyone who may be interested please pass on my details.
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