Customer Service

7 months ago


WottonunderEdge, United Kingdom Eastwood Park Full time

We are currently looking to engage a Customer Service and Sales Advisor here at Eastwood Park. In this role, you will work in line with our sales, business development and marketing strategies to develop new business prospects and grow revenue and profitability through the selling of our training courses. Customer service will be at the heart of this role and your success will rely on your ability to establish and maintain effective relationships with your customers.

We are looking for someone who:

- Has experience of working in a busy customer focused role
- Has experience of account management and an understanding of the sales forecasting process (desirable)
- Has a proven ability to work independently using their own initiative but also “hands on” as part of a small team
- Has a strong focus on attention to detail whilst multi-tasking, prioritising and working to tight deadlines
- Is experienced in implementing and maintaining administration systems
- Is confident in making decisions independently and under pressure
- Has all round excellent communication skills
- Is proficient in all Microsoft Office packages

This is a full time position working 37 hours per week. You will be based at Eastwood Park but occasional UK travel to meetings and events may be required.

Eastwood Park is a leading specialist training provider for healthcare engineering, estates and facilities management in the UK and abroad. Our brand-new training facility encapsulates the core estates engineering services and provides a modern, ‘live’ hands-on learning environment. Located on our 200-acre country estate - which is a central part of the Eastwood Park training experience - it is one of the few places in the UK where learners can stay where they train, creating a more relaxed and informal interaction with trainers and networking with fellow students.

In addition to an attractive salary, we offer 25 days holiday plus bank holidays, a pension scheme with Aviva, life assurance, a medical scheme (after a qualifying period) and plenty of free parking.

The full job description is available upon request.



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