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Customer Service Advisor
7 months ago
CUSTOMER SERVICE ADVISOR
ALDERLEY PARK
£22, 000 + BONUS + BENEFITS
HYBRID WORKING - 3 DAYS IN OFFICE / 2 DAYS AT HOME
Mon to Thurs 9am - 5.30pM/Fri 5pm finish
Our client a global company have recently been recognised as a three star world class employer. They are seeking two customer focused individuals to join their Customer Service team. These are newly created positions.
The role will involve speaking to customers discussing products and services, dealing with questions and queries.
- Provide factual information regarding products and services
- Actively listening and building rapport with customers adjusting your communication style to suit the customer
- Resolving complaints
- Working within company and FCA guidelines
Full training will be provided
Previous customer service experience is required
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Shuttle service provided
- Sick pay
- Store discount
- Work from home
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Alderley Edge, Cheshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person