Sales Portfolio Manager

17 hours ago


Livingston, West Lothian, United Kingdom Escape Full time

We are seeking a Customer Relationship Specialist to join our team at Escape Recruitment Services Commercial Division. This is an exciting opportunity to work with a technical distribution organisation based in West Lothian.

In this site-based sales role, you will be responsible for managing a portfolio of key customers, providing product information, availability and pricing to help drive sales growth. You will also be required to build strong relationships with customers, gaining a clear understanding of their business needs and future forecasting.

The successful candidate will have a proven track record of sales success, with experience of working in a similar account management &/or sales role. They will also possess exceptional communication skills, with the ability to build relationships remotely over the phone and face to face with customers and internal teams.

The estimated salary for this role is £45,000 - £65,000 per annum, depending on experience.

Key Responsibilities:

  • Develop and maintain effective relationships with customers, identifying opportunities to grow sales and increase customer spend
  • Collaborate with internal stakeholders to understand business sales strategy and identify opportunities to improve customer relationships
  • Provide accurate and timely product information, availability and pricing to customers
  • Manage sales quotations and ensure prompt follow-up
  • Deliver exceptional customer service, resolving any issues or concerns promptly
  • Negotiate with internal teams to secure product availability and pricing
  • Plan and conduct regular customer review meetings to monitor sales performance and identify areas for improvement
  • Be the primary point of contact for customers throughout the sales process, from initial enquiry to delivery
  • Meet or exceed sales targets and KPI's, driving revenue growth and improving customer satisfaction
  • Identify opportunities for new business development, including scoping out markets and contacting new customers
  • Monitor competition activities and pricing to inform business commercial decisions and strategy


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