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Administrative Support Specialist
2 months ago
About the Role
We are seeking an experienced and enthusiastic Administrative Support Specialist to join our Upper GI & Colorectal Cancer Clinical Nurse Specialist team. As a key member of our team, you will provide comprehensive administrative support to ensure the smooth delivery of our Upper GI & Colorectal Cancer pathway.
Main Responsibilities
- Receive and process referrals for patients requiring investigations for suspected Upper GI & Colorectal cancer.
- Coordinate and arrange investigations and appointments as directed by the Upper GI & Colorectal Cancer Clinical Nurse Specialist team.
- Liaise with the cancer referral co-ordinator to initiate urgent and 2 week wait out-patient appointments.
- Work collaboratively with the multi-professional team to provide a professional service that meets the needs of Upper GI & Colorectal cancer patients.
- Ensure a high-quality service for patients suspected of and diagnosed with, Upper GI & Colorectal cancer at all stages of the cancer pathway.
- Communicate effectively, sensitively and appropriately with service users, relatives, carers, colleagues within the multi-disciplinary team, wider organisation and external agencies, both verbally and in written documentation.
About Us
The Queen Elizabeth Hospital King's Lynn NHSFT is an ambitious organisation that upholds its values of kindness, wellness and fairness. We strive for continuous quality improvement and are proud to be a place to learn and grow through recognised learning and apprenticeships.
Requirements
- GCSE qualifications in Maths and English
- Previous administrative experience
- IT and computer literacy with a range of applications using Microsoft software etc.
- Excellent communication skills with the ability to handle sensitive and difficult conversations
- Attention to detail and accuracy
