Administrative Assistant

2 weeks ago

King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

About the Role

We are seeking an experienced and enthusiastic Administrative Assistant to join our Upper GI & Colorectal Cancer Clinical Nurse Specialist team. As an Administrative Assistant, you will provide comprehensive administrative support to the team, ensuring that all administrative work is completed accurately and within set timescales.

Main Responsibilities

  • Receive referrals for patients requiring investigations for suspected Upper GI & Colorectal cancer.
  • Arrange and co-ordinate appropriate investigations and appointments as directed by the Upper GI & Colorectal Cancer Clinical Nurse Specialist team.
  • Liaise with the cancer referral co-ordinator to initiate urgent and 2 week wait out-patient appointments.
  • Work alongside the multi-professional team to provide a professional service which meets the needs of Upper GI & Colorectal cancer patients.
  • Ensure a high-quality service for patients suspected of and diagnosed with, Upper GI & Colorectal cancer at all stages of the cancer pathway.
  • Communicate effectively, sensitively and appropriately with service users, relatives, carers, colleagues within the multi-disciplinary team, wider organisation and external agencies, both verbally and in written documentation, including handling difficult and sensitive conversations and situations.

About Us

The Queen Elizabeth Hospital King's Lynn NHSFT is an ambitious organisation that upholds its values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good'. We are proud to be a place to learn and grow through recognised learning and apprenticeships.

Requirements

  • GCSE qualifications in Maths and English
  • Previous administrative experience
  • IT and computer literacy with a range of applications using Microsoft software etc.
  • Excellent communication skills with the ability to handle sensitive and difficult conversations
  • Attention to detail and accuracy
  • Collaborative working with multi-disciplinary team members

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