Administrative Assistant

1 month ago

King's Lynn, Norfolk, United Kingdom Athena Care Homes Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Goodwins Hall Care Home. As an Administrative Assistant, you will be responsible for providing exceptional customer service and ensuring the reception area maintains a professional and welcoming image.

Key Responsibilities
  • Coordinate front desk activities, including answering calls, providing information, and redirecting calls or taking accurate messages.
  • Assist the Home Admin Manager with payroll tasks, such as setting up new starters, recording absence, and processing leavers.
  • Support the Home Admin Manager with day-to-day administrative tasks, ensuring accuracy and efficiency.
  • Assist with enquiry handling, preparing and sending out brochures, and responding to and sending emails.
Requirements
  • Previous administrative experience is desirable, as is knowledge of finance and/or HR procedures. Training will be provided for the successful candidate.
  • Excellent customer service, communication, and IT skills, ideally Microsoft Office, together with an eye for detail.
  • Confidence in handling personal and sensitive data, ensuring it is maintained in a confidential manner at all times.
  • Organized, numerate, and accurate, with a 'can-do' attitude.
What We Offer
  • Fully comprehensive induction.
  • Competitive salary.
  • 28 days of holiday per year.
  • Free Blue Light Card & access to the Blue Light discount platform.
  • Annual recognition awards ceremony – The AFTAS.
  • Refer a friend scheme.
About Athena Care Homes

Athena Care Homes are a family-run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

Our aim is to be the provider of choice for our residents and the employer of choice for our team members.

Our purpose is to create excellent quality homely environments with the highest standards of care, catering, housekeeping, and activities.

We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable, and safe surroundings.

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