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Administrative Assistant

2 months ago


King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

About the Role

We are seeking an experienced and enthusiastic Administrative Assistant to join our Upper GI & Colorectal Cancer Clinical Nurse Specialist team. As an Administrative Assistant, you will provide comprehensive administrative support to the team, ensuring the smooth delivery of the Upper GI & Colorectal Cancer pathway.

Main Responsibilities

  • Receive referrals for patients requiring investigations for suspected Upper GI & Colorectal cancer.
  • Arrange and co-ordinate appropriate investigations and appointments as directed by the Upper GI & Colorectal Cancer Clinical Nurse Specialist team.
  • Liaise with the cancer referral co-ordinator to initiate urgent and 2 week wait out-patient appointments.
  • Work alongside the multi-professional team to provide a professional service which meets the needs of Upper GI & Colorectal cancer patients.
  • Ensure a high-quality service for patients suspected of and diagnosed with, Upper GI & Colorectal cancer at all stages of the cancer pathway.
  • Communicate effectively, sensitively and appropriately with service users, relatives, carers, colleagues within the multi-disciplinary team, wider organisation and external agencies, both verbally and in written documentation, including handling difficult and sensitive conversations and situations.

About Us

The Queen Elizabeth Hospital King's Lynn NHSFT is an ambitious organisation that upholds its values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good'. We are proud to be a place to learn and grow through recognised learning and apprenticeships.

What We Offer

We offer a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.

Person Specification

Please see attached job description and person specification for full details of the role and responsibilities.