Mansfield Call Handler

3 days ago


Mansfield, Nottinghamshire, United Kingdom The Best Connection - Mansfield Full time £12

Job Title: Customer Service Representative

Location: Mansfield

Job Type: Full-time

About the Role: We are currently seeking a skilled customer service representative to join our client's team. As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities:

  • Handle customer calls, emails, and live chat queries in a timely and professional manner.
  • Listen to customer concerns and provide solutions to resolve issues.
  • Provide information on products and services to customers.
  • Data entry and use of computer software.
  • Liaise with internal departments to resolve customer issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.
  • Experience in customer-facing roles.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for overtime.
  • A dynamic and supportive work environment.


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