Front of House Team Member

5 days ago


Bury, Borough of Bury, United Kingdom Whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Bury St Edmunds Town Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and ensuring their stay is comfortable and enjoyable.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Prepare and serve food and beverages to guests, using our menu and beverage options.
  • Manage cash and card transactions accurately and efficiently.
  • Maintain a clean and safe working environment, adhering to health and safety standards.

What We Offer:

  • A competitive hourly rate of up to £11.79.
  • A permanent contract with guaranteed hours to plan your week around.
  • Opportunities for career development and progression within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

Requirements:

  • No experience necessary, full training provided.
  • Ability to work a variety of shifts, including weekends.
  • Excellent communication and interpersonal skills.
  • Ability to work as part of a team and maintain a positive attitude.


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