Catering Team Member

6 days ago

Bury, Borough of Bury, United Kingdom Caterlink Full time

About Caterlink

Caterlink is a leading education sector catering specialist, delivering fresh food solutions to pupils and staff at Primary Schools, Secondary Schools, and Colleges across the UK. With a strong commitment to quality and customer satisfaction, we strive to provide exceptional dining experiences.

Job Summary

We are seeking a highly motivated and customer-focused Catering Team Member to join our team. As a key member of our catering team, you will be responsible for providing excellent service to our guests, ensuring a positive dining experience.

Key Responsibilities

  • Service Delivery
    • Serve food and beverages to guests in a friendly and professional manner.
    • Ensure guests' needs and requests are efficiently and effectively addressed.
  • Customer Service
    • Provide excellent service by being attentive to guests' needs at every point on their customer journey.
    • Answer questions and address any concerns or issues in a friendly manner.
  • Teamwork
    • Collaborate with all other staff to ensure the smooth flow of operations.
    • Support and contribute to creating an inclusive and safe working environment.
  • Adherence to Regulations
    • Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
  • Cleanliness
    • Maintain cleanliness and hygiene standards in the kitchen and dining areas.

Requirements

  • Passion for Food and Customer Service
    • Have a contagious passion for food and/or customer service.
  • Team Player
    • You draw satisfaction from working within a collaborative and inclusive team environment.
  • Adaptability
    • Ability to adapt to challenges and opportunities with a solution-oriented perspective.
  • Previous Experience
    • Previous experience in a similar role, especially in the food service industry, is often a plus.
  • Food Safety Knowledge
    • Some knowledge of food safety and sanitation practices.

What We Offer

  • Blended Learning Programme
    • Opportunity to participate in a blended learning programme that includes formal qualifications, classroom training, eLearning, and on-the-job training.
  • Induction Programme
    • Induction programme to learn more about Caterlink and our values.
  • Development Opportunities
    • Investment in development opportunities to support your growth and career development.
  • Work-Life Balance
    • Enjoy a great work-life balance with term-time only working and no weekends.
  • Employee Benefits
    • Access to our Employee Discount Platform for great savings.
    • Employee Assistance Program and Virtual GP benefits.
    • Pension scheme eligibility.

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