Customer Service Representative
1 month ago
Company Overview:
We are EG Group, a leading international convenience store retailer with over 6,000 stores across Europe and North America.
Job Summary:
We are currently seeking a Customer Service Representative - Beverage Specialist to join our team at one of our Starbucks locations in Chorley, PR6 7JY.
Key Responsibilities:
- Provide outstanding customer service to drive sales growth and enhance the overall shopping experience
- Prepare high-quality beverages and products to meet customer demands
- Work collaboratively as part of a team to achieve business objectives and maintain a clean and welcoming store environment
Salary & Benefits:
We offer a competitive salary, starting at £11.75 per hour for those aged 21 and above, £10.00 per hour for those aged 18-20, and £7.15 per hour for those aged 17, with opportunities for progression and career advancement.
In addition to your hourly rate, you will also receive a range of benefits including a quarterly bonus incentive, free on-shift beverage, and access to our employee assistance program.
Requirements:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
You should have some customer service experience, although formal qualifications are not essential as we provide comprehensive training to support your development.
About EG Group:
We are committed to creating a positive and inclusive workplace culture that values diversity and promotes opportunities for growth and development.
As a leading employer in the industry, we offer a range of benefits and rewards to support your well-being and success.
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