Customer Service Representative

1 month ago


ClaytonleWoods, Lancashire, United Kingdom EG Group Full time

Company Overview:

We are EG Group, a leading international convenience store retailer with over 6,000 stores across Europe and North America.

Job Summary:

We are currently seeking a Customer Service Representative - Beverage Specialist to join our team at one of our Starbucks locations in Chorley, PR6 7JY.

Key Responsibilities:

- Provide outstanding customer service to drive sales growth and enhance the overall shopping experience

- Prepare high-quality beverages and products to meet customer demands

- Work collaboratively as part of a team to achieve business objectives and maintain a clean and welcoming store environment

Salary & Benefits:

We offer a competitive salary, starting at £11.75 per hour for those aged 21 and above, £10.00 per hour for those aged 18-20, and £7.15 per hour for those aged 17, with opportunities for progression and career advancement.

In addition to your hourly rate, you will also receive a range of benefits including a quarterly bonus incentive, free on-shift beverage, and access to our employee assistance program.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

You should have some customer service experience, although formal qualifications are not essential as we provide comprehensive training to support your development.

About EG Group:

We are committed to creating a positive and inclusive workplace culture that values diversity and promotes opportunities for growth and development.

As a leading employer in the industry, we offer a range of benefits and rewards to support your well-being and success.


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