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Customer and Salesforce Advisory Management Consultant
1 month ago
About Us
We are a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. Our team works with market leading brands across sectors, offering a unique opportunity to build a global management consulting capability in the Customer and Salesforce space.
This is an exciting chance to collaborate with a world-class Salesforce technology services capability that is renowned for its value delivery and commitment to client service. We will build a diverse team of practitioners who will not only give expert functional and industry-specific advice but will enable it, by exploiting the innovation provided by the Salesforce platform.
We are looking for ambitious consultants to support our clients in optimizing and transforming how they connect and engage with their customers, by helping implement technologies that enhance their digital customer and employee experiences.
You will be part of a new management consulting team that combines broad customer transformation experience with deep industry insight and has exceptional functional and technical Salesforce platform skills.
Our team will sell and deliver CRM transformation projects ranging from strategic value assessments to Salesforce implementations where you will shape and deliver business for our client's business outcomes.
You will provide experienced supported advice on functional optimizations across our client's front offices.
You will work across sectors and industries, from life sciences, industrial products to consumer business, and financial services to media and telecommunications, but will come with deeper expertise in specific sectors.
You will stay on top of the latest trends in an industry to train and coach colleagues and build the broader consulting capability.
You will relish growing and maintaining client relationships to advance our objective to be their trusted advisors, to enable their strategy from operating model to enablement.
Requirements
7-20 years of Salesforce advisory experience (we are recruiting at all levels).
Minimum 5 years of consulting experience.
Relevant ERP and Salesforce advisory experience across a range of roles:
- Business development and bid response
- Business analysis and scope definition
- Sales, service, marketing and commerce operating model process design
- Use case development and experience design
- Solution and technology architecture
- Project management and agile delivery
Strong industry skills in one or more sectors with a preference for Health and Life Sciences, Insurance, Banking and Consumer Goods.
Demonstrable general skill set including stakeholder management, problem-solving, communication and presentation.
Excellent interpersonal skills and strong written and verbal communication skills in country's official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel.
We encourage you to apply even if you don't meet all the requirements listed above. We are looking for individuals who strive to make an impact and are eager to learn.
Benefits
About Infosys Consulting
We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions.
We are recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths.
Infosys is on the Germany's top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for.
We are part of the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.
