Senior Manager of Property Operations

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Stoke-on-Trent City Council Full time
About the Opportunity

This is a pivotal moment in our journey to transform housing in Stoke-on-Trent, and we're seeking a strategic leader to drive real change.

As Head of Repairs and Maintenance, you will lead a team of 175 staff to deliver responsive and programmed works, major contracts, and capital projects that meet the needs of our tenants and the community.

Responsibilities

You will be responsible for:

  • Driving transformational change, addressing performance issues, and championing change management.
  • Focusing on tenants' needs, developing strategies to eliminate damp, mould, and condensation.
  • Embedding cutting-edge IT systems to improve productivity and tenant satisfaction.
  • Collaborating with asset management and investment teams to deliver a unified, effective service.

We offer a competitive salary package, including a base salary of £72,774 - £76,496 per annum, in addition to a range of benefits and opportunities for professional growth and development.



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