Operational Lead for Children's Community
4 days ago
We are seeking a skilled Team Leader to support the delivery of our Holiday Cottages operation across South Devon. As a key member of our team, you will play a vital role in ensuring the smooth operation of our holiday cottages, providing exceptional standards of service to our guests.
Key Responsibilities:
- Support the delivery of Health and Safety compliance, including risk assessments, COSHH procedures, accident reporting, and fire safety.
- Assist the Holidays Manager and Holiday Assistant Managers in delivering an efficient, effective, and flexible service, ensuring cover for changeovers and exceptional standards in line with the NT Holidays change over guide.
- Help support changeovers in cottages and provide Saturday cover as necessary.
Requirements:
- Practical experience in an operational role in a holiday operating environment.
- A good understanding of necessary standards of housekeeping, presentation, and maintenance.
- Some supervisory experience, good people skills, and confidence dealing with a variety of situations, including incidents and complaints.
What We Offer:
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest, and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme.
- Perks at work discounts, such as gym memberships, shopping discount codes, and cinema discounts.
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
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