Store Operations Manager
2 days ago
We are seeking a highly skilled and experienced Store Manager to lead our Exeter store and drive business growth. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, driving sales, and implementing commercial strategies to maximize profitability.
Key Responsibilities- Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store.
- Create the right culture, role modelling new digital ways of working and leadership behaviours.
- Regularly review individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required.
- Ensure all line management and people activities are delivered in accordance with company process and policy.
- Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store.
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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