Administrative Professional

22 hours ago


Winchester, Hampshire, United Kingdom Pearson Full time

About the Role:

As an Administrative Professional, you will provide essential support for our Functional Skills programmes, ensuring accurate data management within our MIS system.

This position also includes completing a Business Administration Level 3 Apprenticeship as part of your professional development.

You will be enrolled as Business Administration Level 3, which will help you develop your skills and knowledge.

Key Responsibilities:

  1. Collate and input Functional Skills exam data into the MIS system.
  2. Register apprentices on the BKSB e-learning platform.
  3. Issue BKSB login information to apprentices, monitor the completion of Initial and Diagnostic assessments, and send reminders when required.
  4. Set up and maintain Functional Skills folders on the e-portfolio system for apprentices.
  5. Upload and map completed Initial and Diagnostic Assessments on the e-portfolio system.
  6. Manage Awarding Organisation registration and certification processes for Functional Skills provision, adhering to strict timelines.
  7. Process Speaking and Listening claims with the relevant Awarding Organisation.
  8. Monitor and record Functional Skills results and disseminate to relevant Pearson TQ staff and stakeholders.
  9. Download Functional Skills Confirmation Reports from Edexcel Online and share with the Functional Skills Tutor.
  10. Monitor and record full Functional Skills completions and disseminate to relevant Pearson TQ staff and stakeholders.
  11. Monitor and update the Functional Skills tracker to ensure all required information is complete and accurate.
  12. Schedule Functional Skills examinations and manage/organise invigilators and exam rooms where required.
  13. Notify Pearson Reception when apprentices are visiting Pearson UK offices for Functional Skills delivery or exams.
  14. Support with Functional Skills invigilation when required.
  15. Liaise with relevant stakeholders and individuals and establish and maintain excellent working relationships with the client and staff communities.
  16. Support the Functional Skills Manager/Senior Functional Skills Manager in developing and coordinating the quality assurance systems and processes across the Functional Skills qualifications from both an Awarding Organisation and company perspective.
  17. Support the Functional Skills Manager/Senior Functional Skills Manager in Awarding Organisation communications and in coordinating the internal and external verification and standardisation processes.
  18. Implement company policies and practices in respect of teaching, learning and student support.
  19. Attend and contribute to team and other operational meetings, as required, and disseminate information.

What We're Looking For:

  1. Excellent organisational, administration, interpersonal/communication, and relationship management skills.
  2. Excellent IT skills, specifically Microsoft Excel.
  3. Ability to manage tight deadlines and conflicting priorities.
  4. Ability to promote learning and opportunity for all.

Diversity and Inclusion at Pearson:

Pearson is committed to the Race Charter, pledging to ACT ON for a more inclusive workplace. Recognized by Stonewall in the Top 100 LGBTQ+ Employers, we achieved 100% on the Human Rights Campaign Foundation's CEI Index in 2020. Additionally, we're on the Disability Equality Index and Bloomberg Gender Equality Index, hold Investors in People Gold, and are recognized as a Working Mums Top Employer and Age Positive employer.

What to expect from Pearson:

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.

Why join Pearson TQ?

  1. Be part of a leading education and training provider committed to learner success.
  2. Work in a supportive environment that encourages professional growth and development.
  3. Engage in a dynamic role with the opportunity to positively impact apprentices.

Your benefits and rewards:

At Pearson, we offer a range of benefits, which include:

  1. 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus.
  2. Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age.
  3. Private medical and dental care insurance options, plus free eye tests.
  4. Stock/share purchase options.
  5. Maternity, paternity, and family care leave as well as flexible working policies.
  6. An employee wellbeing assistance programme.
  7. Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts.


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