IT Service Delivery Manager

6 days ago


Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time
Job Overview

We are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality services to our user community.

The successful candidate will have a strong technical background, excellent communication skills, and the ability to influence progress on incidents.

About the Role

This is a challenging role that requires strong leadership and management skills. The ideal candidate will have experience of leading and managing technical teams, with a good understanding of SLAs within incident management.

You will be responsible for monitoring overall performance of services, collaborating with senior management on Risk and incident management processes, and introducing monitoring and controls to accurately measure Service quality.

The salary for this role is £65,000 per annum, plus benefits.

Key Responsibilities
  • Co-ordinate delivery teams, design and deliver new service introductions.
  • Build personal relationships with key members of staff across the business.
  • Monitor overall performance of services.
  • Collaborate with senior management on Risk and incident management processes.
Requirements
  • Significant experience of leading and managing technical teams.
  • Good verbal and written communication skills.
  • Strong interpersonal skills to communicate effectively with stakeholders.
  • Diverse technical background with an ability to understand incidents in business terms.


  • Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    About the RoleWe are seeking an experienced IT Service Delivery Manager to join our team at Interface Recruitment UK. The successful candidate will have a proven track record of managing and delivering high-quality IT services.The role is based in the UK and offers a competitive salary of £60,000 - £70,000 per annum, depending on experience.


  • Wakefield, Wakefield, United Kingdom Talent84 Ltd Full time

    About the RoleAs a Maintenance Service Manager at Talent 84 Ltd, you will be responsible for leading a team in delivering high-quality maintenance services to customers.Job Summary: Oversee the delivery of high-volume work streams and manage a team to ensure customer satisfaction.Responsibilities:Deliver high-volume work streams of substation inspections and...


  • Wakefield, Wakefield, United Kingdom Talent84 Ltd Full time

    Job Title: Utilities Service Delivery ManagerTalent 84 Ltd is seeking a Utilities Service Delivery Manager to join their team. This is an exciting opportunity for a professional with experience in utility services delivery to lead a team of experts in the utilities sector.About the Company:Talent 84 Ltd is a specialist utilities service provider based in...


  • Wakefield, Wakefield, United Kingdom Talent84 Ltd Full time

    Job Title: Service Delivery DirectorLocation: Wakefield, UKEstimated Salary: £50,000 per yearAbout the RoleWe are seeking an experienced Service Delivery Director to lead our maintenance planning team and oversee the delivery of high-volume work streams of high-voltage substation and asset inspections and maintenance nationally.The successful candidate will...


  • Wakefield, Wakefield, United Kingdom Card Factory Full time

    We are seeking a highly skilled IT Service Delivery Manager to join our team at Card Factory, the UK's leading specialist retailer of greeting cards, dressings, and gifts. As an IT Service Delivery Manager, you will be responsible for delivering exceptional services to colleagues across the business by ensuring service level agreements (SLAs) are met,...

  • Senior HR Manager

    7 days ago


    Wakefield, Wakefield, United Kingdom Triumph Consultants Limited Full time £29

    Service Delivery SpecialistWe are seeking a skilled Senior HR Manager - Service Delivery to join our team in Wakefield. The successful candidate will be responsible for developing a comprehensive HR Business Partner service to Senior Management, other Officers of the Council, Elected Members, and partner organisations.Key ResponsibilitiesDesign workforce...


  • Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    Senior IT Delivery Manager - Leeds CentreWe are seeking a Senior IT Delivery Manager to join our team in Leeds Centre. This is a challenging and rewarding role that requires strong technical expertise and project management skills.As a Senior IT Delivery Manager, you will be responsible for ensuring great service delivery from multiple Infrastructure...


  • Wakefield, Wakefield, United Kingdom Vertical Recruitment Limited Full time

    Unleash your potential as an Electrical Associate Director!Electrical Associate DirectorVertical Recruitment Limited is partnering with a specialist consulting firm to find a talented Electrical Associate Director to join their team. As a key member of the leadership team, you will be responsible for driving business growth, delivering high-profile projects,...


  • Wakefield, Wakefield, United Kingdom NHS Full time

    Job SummaryWe are recruiting a Nursing Service Delivery Expert to join our team at HMP Wakefield, a leading provider of NHS services to secure environments. As part of the Health in Justice division of Practice Plus Group, you will have the opportunity to make a meaningful contribution to the lives of adults with learning disabilities/challenging...


  • Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    Job DescriptionAs an Agile Project Delivery Manager at Interface Recruitment UK, you will be responsible for delivering complex projects using Agile methodologies. Your primary focus will be on managing multiple technology projects and work streams to drive delivery of key project milestones.Key Responsibilities:Project Delivery: Deliver complex Agile...


  • Wakefield, Wakefield, United Kingdom Caterlink Full time

    **Job Description:** Caterlink is seeking a highly skilled and experienced Culinary Management Specialist to join our team. This exciting opportunity involves managing our culinary operations, ensuring the delivery of high-quality, nutritious meals to schools and colleges across the UK.As a key member of our team, you will be responsible for overseeing the...


  • Wakefield, Wakefield, United Kingdom Card Factory Full time

    We are looking for a highly motivated IT Service Delivery Manager to join our team at Card Factory. As an IT Service Delivery Manager, you will play a critical role in ensuring the delivery of high-quality IT services to our colleagues across the business. This includes developing and maintaining strong relationships with key stakeholders, managing service...


  • Wakefield, Wakefield, United Kingdom Service Care Solutions Full time

    Key ResponsibilitiesSupport the delivery of the Data Standards ProgrammeProvide advice and guidance on records management, retention, disposal, and data protectionManage and supervise a team of Data and Information Standards OfficersA competitive hourly rate of £16.21 reflects the company's commitment to attracting top talent and offering excellent...


  • Wakefield, Wakefield, United Kingdom Elevation Recruitment Group Full time

    Key Responsibilities:The Design Manager will play a crucial role in the success of our client's projects. Key responsibilities include:Managing a team of designers to deliver high-quality designsCoordinating with external specialists to ensure efficient project deliveryDeveloping designs in line with project plans and building regulationsEffective...


  • Wakefield, Wakefield, United Kingdom The Harris Partnership Full time

    We are seeking an experienced Project Delivery Manager to join The Harris Partnership in Milton Keynes, responsible for delivering high-quality projects across the UK.This role involves developing project information from RIBA stage 4 onwards, coordinating project details amongst the design team, and liaising directly with main contractors and...


  • Wakefield, Wakefield, United Kingdom Card Factory Full time

    We are seeking a seasoned IT Service Delivery Manager to lead our technology service operations team at Card Factory. As an IT Service Delivery Manager, you will be responsible for designing, implementing, and managing high-quality IT services that meet the needs of our colleagues across the business. This includes developing and maintaining strong...


  • Wakefield, Wakefield, United Kingdom Redrow Homes London Full time

    Are you a seasoned project manager looking for a new challenge? Do you have experience in site inspections, contractor management, and stakeholder liaison? Redrow Homes London is seeking a highly skilled Public Realm Delivery Manager to join our team and drive the successful delivery of public realm infrastructure projects.About the Role:We are looking for...


  • Wakefield, Wakefield, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Delivery Operations Specialist at beBee Professionals, you will play a critical role in ensuring the smooth delivery of goods to customers in Wakefield, United Kingdom. Your primary responsibility will be to drive and deliver goods to customers, while maintaining excellent service and adhering to delivery schedules.Key Responsibilities:Drive and deliver...


  • Wakefield, Wakefield, United Kingdom Blue Shock Recruitment Solutions Full time

    Key ResponsibilitiesThe successful candidate will participate in the Club's leadership team, interacting with Banquets & Events Manager, Executive Chef, and other departments to schedule personnel and services for dining areas. They will manage room set-up needs for reservations and special events, ensuring seamless service delivery.Holding pre-shift and...


  • Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    A highly skilled IT delivery and projects leader is required to oversee the control and delivery of external IT service provision, as well as delivering IT programmes of work as part of our client's continuous improvement plan.Key Responsibilities:Third party supplier delivery of application servicesCo-ordination and control of third party supplier...