Night Porter

6 days ago


Saint Neots, Cambridgeshire, United Kingdom Longhurst Group Full time
About the Role

We are seeking a dedicated and compassionate Night Porter to join our team at Longhurst Group. As a Night Porter, you will play a vital role in ensuring the safety and well-being of our customers, providing a supportive and caring environment for them to thrive.

Key Responsibilities
  • Build and maintain relationships with customers and external agencies to promote general wellbeing and social interaction.
  • Offer assistance to customers and colleagues, including telephone support, monitoring of CCTV, and occasional attendance at other services.
  • Support customers in understanding and managing their tenancy, maximising their income, paying rent and utilities, and using available facilities.
  • Carry out and record hourly security checks of the building.
  • Ensure the security surveillance equipment is working efficiently and report any faults.
  • Help customers understand the responsibilities of holding their licence agreement, including keeping the property clean and tidy, not causing a nuisance to neighbours, and paying rent.
Requirements

To be successful in this role, you will have experience and understanding of professional boundaries when working with vulnerable customer groups, and ideally experience managing anti-social and challenging behaviours. Good administration skills with an eye for detail and ability to write clear and concise diary logs/incident reports are essential.

What We Offer
  • Up to 26 days annual leave (pro rata based on contracted hours)
  • Life Cover of three times your annual salary (as part of pension scheme membership)
  • Membership of our Health Care Cash Plan, including Employee Assistance programme and DoctorLine
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
  • Free access to financial education service, supporting with personalised financial information on a range of topics
  • Free Eye Tests
  • Free flu vaccinations
  • Investment in your personal development through our extensive learning and development opportunities
  • Professional subscription for membership fees relating to your role, paid for by us
  • Family friendly, carers leave plus other paid leave
  • Long Service Awards
  • Carers Networking Group and resources to support Unpaid Carers
How to Apply

Please click "apply" today to upload your CV detailing your employment history.


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