Night Porter
4 months ago
The Front Office team at our beautiful hotel is looking for a Night Porter to join the family
The beautiful, luxurious Duke of Richmond Hotel located in St Peter Port is an easy stroll to the harbour and overlooks a quiet park with views across the sea. A dedicated and friendly team create memorable stays which never fail to exceed expectations. Superb dining with fresh local seafood can be savoured in stylish surroundings or al fresco on the terrace overlooking the pool.
**Key responsibilities of the Night Porter will include**:
- To assist the Night Managers in the smooth running of the hotel
- To support the day concierge team in communicating vital guest information
- Welcoming guests to the hotel and ensuring that luggage is delivered correctly
- To be an ambassador for the Hotel and Red Carnation Hotels at all times
- Being fully aware of the hotel policy in regards to the storage of luggage, parcels and other goods
- Organising taxis and other forms of transport for guests
- Answering general guest queries and being aware of directions to major areas in London
- Assisting with Room Service orders and preparation of food and drink
- Organising newspaper deliveries
**What benefits would you get as a Night Porter?**
- recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- discount of 30% off on food and 25% off on beverages in any Red Carnation Hotels outlet
- Two paid volunteering days each year
- Staff accommodation available very near to the hotel
- Hotel based incentive schemes
- Discounted accommodation rates with Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Annual Party and other Employee Recognition Events
- complimentary uniform and dry cleaning services
- free access to Employee Assistance Programme
**What are we looking for in a Night Porter?**
- Previous experience in a customer facing role
- Excellent communication skills
- A warm smile and a positive attitude
- A clean UK and/or European driver’s license (desired but not essential)
- We electronically scan and store a copy of your passport/visa and ID card to gain a clear indication of the authenticity of the document and establish the the 'Right to Work' in Guernsey._
INDHOTEL
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