Front of House Team Member

3 days ago


Horley, Surrey, United Kingdom wagamama Full time

Role Overview

The Front of House Team Member is a key role in our airport location, responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities

  • Provide outstanding customer service, ensuring a positive experience for all guests
  • Work collaboratively with the team to maintain a clean and organized environment
  • Assist with food preparation and presentation, adhering to our high standards
  • Manage cash and card transactions, maintaining accuracy and efficiency
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • A competitive hourly rate of £12.00, plus £2.80 in average tips
  • A generous food allowance of £14 - £25 per shift
  • Discounts on food and drinks at Wagamama and other TRG brands
  • A pension scheme and 28 days of holiday
  • Dedicated training and development opportunities
  • Internal progression and career advancement

Our Culture

We're a values-driven organization that celebrates individuality and promotes a culture of inclusivity and respect. Our team members are passionate about delivering exceptional service and creating a welcoming atmosphere for our guests.

What We're Looking For

  • A team player with excellent interpersonal skills and a positive attitude
  • A passion for delivering exceptional customer service and creating a memorable experience
  • A willingness to learn and develop new skills
  • A commitment to our values and culture

Working with Us

We're committed to creating a safe and inclusive work environment, where our team members feel valued and supported. We offer a range of benefits and perks, including access to training and development opportunities, a pension scheme, and a generous food allowance.



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