Front of House Team Member
3 days ago
Role Overview
The Front of House Team Member is a key role in our airport location, responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.
Key Responsibilities
- Provide outstanding customer service, ensuring a positive experience for all guests
- Work collaboratively with the team to maintain a clean and organized environment
- Assist with food preparation and presentation, adhering to our high standards
- Manage cash and card transactions, maintaining accuracy and efficiency
- Participate in ongoing training and development to enhance skills and knowledge
What We Offer
- A competitive hourly rate of £12.00, plus £2.80 in average tips
- A generous food allowance of £14 - £25 per shift
- Discounts on food and drinks at Wagamama and other TRG brands
- A pension scheme and 28 days of holiday
- Dedicated training and development opportunities
- Internal progression and career advancement
Our Culture
We're a values-driven organization that celebrates individuality and promotes a culture of inclusivity and respect. Our team members are passionate about delivering exceptional service and creating a welcoming atmosphere for our guests.
What We're Looking For
- A team player with excellent interpersonal skills and a positive attitude
- A passion for delivering exceptional customer service and creating a memorable experience
- A willingness to learn and develop new skills
- A commitment to our values and culture
Working with Us
We're committed to creating a safe and inclusive work environment, where our team members feel valued and supported. We offer a range of benefits and perks, including access to training and development opportunities, a pension scheme, and a generous food allowance.
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