Telecoms IT Lead
4 days ago
Project People invites applications from skilled Telecoms IT Leads to manage our diverse team and optimize data operations across key services.
Key Responsibilities:
- Lead a team of 4, fostering a collaborative environment and driving performance to achieve business outcomes.
- Deliver actionable insights that enhance billing, contact centers, and retail operations using expertise in mobile telecoms IT systems (BSS/OSS).
- Conduct trend and data analysis, presenting findings to both technical and non-technical audiences to inform operational and strategic plans.
- Develop comprehensive reports evaluating end-to-end service performance and identifying opportunities for improvement.
Requirements:
- Proven experience in managing diverse teams and driving performance to achieve business outcomes.
- Experience working within a telecoms environment.
- A high-level understanding of our business and its operational performance, with the ability to demonstrate knowledge of working in a service-oriented environment.
- Strong analytical skills with the ability to explain complex data in simple terms.
- Familiarity with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.
- Accomplished report writing capability.
The estimated annual salary for this role is $90,000-$110,000.
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