Telecoms IT Lead

4 days ago


London, Greater London, United Kingdom Project People Full time

Project People invites applications from skilled Telecoms IT Leads to manage our diverse team and optimize data operations across key services.

Key Responsibilities:

  1. Lead a team of 4, fostering a collaborative environment and driving performance to achieve business outcomes.
  2. Deliver actionable insights that enhance billing, contact centers, and retail operations using expertise in mobile telecoms IT systems (BSS/OSS).
  3. Conduct trend and data analysis, presenting findings to both technical and non-technical audiences to inform operational and strategic plans.
  4. Develop comprehensive reports evaluating end-to-end service performance and identifying opportunities for improvement.

Requirements:

  1. Proven experience in managing diverse teams and driving performance to achieve business outcomes.
  2. Experience working within a telecoms environment.
  3. A high-level understanding of our business and its operational performance, with the ability to demonstrate knowledge of working in a service-oriented environment.
  4. Strong analytical skills with the ability to explain complex data in simple terms.
  5. Familiarity with reporting tools and scripting languages such as Helix, Splunk, and Dynatrace.
  6. Accomplished report writing capability.

The estimated annual salary for this role is $90,000-$110,000.



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