Telecoms Operations Lead

3 weeks ago


London, Greater London, United Kingdom Paradigm Employment Services Full time
Role Summary

An exciting opportunity has arisen for a highly motivated and experienced Telecoms Operations Lead to join Paradigm Employment Services in London. In this role, you will be responsible for managing the day-to-day Telecom billing operations, ensuring accuracy, efficiency, and adherence to industry standards.

Main Responsibilities
  1. Telecom Billing Process Oversight: Manage the end-to-end Telecom billing process using the aBillity billing platform, maintaining data to suit business needs and analyzing billing data to identify trends, discrepancies, and opportunities for improvement.
  2. Daily Operations and Support: Lead the exceptional Billing Team, ensuring excellence in service delivery by overseeing daily billing operations and providing support as needed.
  3. Reporting and Analysis: Prepare monthly reports, challenging current reporting methodology to improve quality and provide recommendations based on analysis.
  4. Customer Inquiries and Disputes: Address and resolve customer billing inquiries and disputes in a timely manner, ensuring seamless communication with clients.
  5. Team Leadership: Collaborate with sales and support teams to ensure a high-quality billing experience for clients, leading and mentoring a team of billing specialists.
Requirements
  • Previous Experience: Proven experience within a similar role in the Telecom industry, with knowledge of aBillity billing system desirable.
  • Confidentiality and Integrity: Uphold confidentiality and private matters, maintaining the highest level of professionalism.
What We Offer
  1. Monday to Friday Schedule: Enjoy a standard office-based schedule from Monday to Friday.
  2. Pension Scheme: Participate in the UK's leading wealth management pension scheme.
  3. Career Development: Unrivalled career development prospects within Paradigm Employment Services.
  4. Holiday Entitlement: Receive holiday entitlement plus Bank Holidays.
  5. Company Perks: Enjoy company-perks and discounts, enhancing your overall benefits package.
Estimated Salary Range

£60,000 - £80,000 per annum, dependent on experience.



  • London, Greater London, United Kingdom Spencers Recruitment Full time

    Billing ManagerOur client, a leading communications company, seeks an experienced Telecoms Billing Operations Lead to oversee and optimize their telecom billing operations.Key Responsibilities:Billing Operations Management:Lead the end-to-end telecom billing cycle, ensuring accuracy and efficiency using the aBillity platform.Manage billing data integrity,...


  • London, Greater London, United Kingdom Paradigm Employment Services Full time

    Telecoms Operations Manager JobKey Responsibilities:Lead the Telecoms operations team to ensure accuracy and efficiency in billing processes.Manage the end-to-end Telecom billing process using aBillity billing platform.Analyse billing data to identify trends, discrepancies, and opportunities for improvement.Collaborate with sales and support teams to ensure...


  • London, Greater London, United Kingdom Project People Full time

    Job Title:Telecoms Operations ManagerJob Description:We are seeking an experienced Telecoms Operations Manager to lead a diverse team and optimize data operations across key services. The ideal candidate will have a strong understanding of mobile telecoms IT systems (BSS/OSS) and be able to deliver actionable insights that enhance billing, contact centers,...


  • London, Greater London, United Kingdom Kasmir Associates Full time

    Job Title: Telecoms Operations DirectorAbout Us:Kasmir Associates is a dynamic and innovative company seeking an experienced Telecoms Operations Director to lead our billing operations team. As a key member of our management team, you will be responsible for ensuring the accuracy, efficiency, and compliance of our telecom billing processes.About the Role:We...

  • IT Performance Lead

    3 days ago


    London, Greater London, United Kingdom Project People Full time

    Role Overview:We are seeking an experienced IT Performance Lead - Telecoms to lead a diverse team and optimize data operations across key services. The ideal candidate will have a strong understanding of mobile telecoms IT systems (BSS/OSS) and be able to deliver actionable insights that enhance billing, contact centers, retail operations, and more.Key...


  • London, Greater London, United Kingdom Hamilton Barnes Associates Limited Full time

    At Hamilton Barnes Associates Limited, we are seeking a Telecom Operations Director to lead our field operations team.Job SummaryThis is a leadership role that requires strong management skills and experience in telecom service management. The ideal candidate will have a proven track record of overseeing field technicians, ensuring smooth and efficient...


  • London, Greater London, United Kingdom Crane Venture Partners Full time

    Job DescriptionWe are seeking a highly skilled Telecom Partnerships Lead to join our team at Crane Venture Partners. As a key member of our US operations, you will be responsible for building and maintaining relationships with telecom supply partners.In this role, you will lead the management of existing partnerships, drive commercial negotiations, and...


  • London, Greater London, United Kingdom Lloyd Recruitment - Epsom Full time

    Job DescriptionWe are seeking an experienced Telecom Billing Operations Manager to join our team at Lloyd Recruitment - Epsom. As a key member of our operations team, you will be responsible for managing all aspects of our Telecom and Mobile Billing Operations.About the RoleBilling Operations Management: You will oversee the end-to-end Telecom billing...

  • Project Lead

    2 weeks ago


    London, Greater London, United Kingdom Morson Talent Full time

    Job DescriptionWe are seeking a Project Lead - Telecoms Engineering to join our team in the rail sector. The ideal candidate will have extensive experience in the design, installation, testing, and maintenance of telecoms systems within railway infrastructure projects.Main ResponsibilitiesProject Management: Manage small-to-medium telecoms projects,...


  • London, Greater London, United Kingdom Spencers Recruitment Full time

    Job DescriptionWe are seeking an experienced Telecom Billing Operations Manager to join our team at Spencers Recruitment. This role will oversee and optimize telecom billing operations, ensuring accuracy, compliance, and high standards of service.Key Responsibilities:Lead the end-to-end telecom billing cycle, ensuring accuracy and efficiency using the...


  • London, Greater London, United Kingdom Lloyd Recruitment Full time

    Job Title: Telecom Billing Operations ManagerLocation: North London - Stamford HillThe estimated salary for this position is £45,000 - £50,000 per annum.We are seeking an experienced Telecom Billing Operations Manager to join our team at Lloyd Recruitment. As the successful candidate, you will be responsible for managing all aspects of Telecom and Mobile...


  • London, Greater London, United Kingdom Iaggbs Full time

    Job Description:We are seeking a highly skilled Telecoms Service Delivery Expert to join our team at IAG GBS. As a key member of our Network Operations Centre, you will be responsible for delivering telecoms services that meet the needs of our customers.About the Role:This role requires a deep understanding of telecoms services, excellent communication...


  • London, Greater London, United Kingdom Spencers Recruitment Full time

    Billing ManagerAbout the RoleAt Spencers Recruitment, we are seeking a seasoned Billing Manager to join our team. This is an excellent opportunity for a highly skilled and experienced professional to take charge of our telecom billing operations.Key Responsibilities:Billing Operations Management:Manage the end-to-end telecom billing cycle, ensuring accuracy...


  • London, Greater London, United Kingdom MIW Group Ltd - Make it Work Full time

    Job OverviewMIW Group Ltd - Make it Work is seeking an experienced Telecom Billing Operations Manager to join our team. This role offers a competitive salary of $85,000 per annum.


  • London, Greater London, United Kingdom XAD Technologies Full time

    About XAD TechnologiesXAD Technologies is a leading company in the field of telecom network construction and maintenance. We are seeking highly skilled and experienced individuals to join our team as Telecom Field Engineers.Job SummaryWe are looking for a highly motivated and organized individual to fill the role of Telecom Field Engineer. As a key member of...


  • London, Greater London, United Kingdom Crane Venture Partners Full time

    Key ResponsibilitiesWe are looking for a highly skilled Gigster Telecom Expert to join our team at Crane Venture Partners. In this role, you will be responsible for leading US telecom partnerships, developing strategic partnerships, and serving as a telecom expert for GTM and Customer Success teams.The ideal candidate will have 3+ years of experience in...


  • London, Greater London, United Kingdom Ofcom Full time

    Job Description:We are seeking a skilled Telecoms Security Specialist to join our team at Ofcom. This is a full-time position based in London, with an estimated salary of £60,000 - £80,000 per annum.In this role, you will be responsible for establishing and supporting the rollout of a network security regime for communication providers. You will work...


  • London, Greater London, United Kingdom XAD Technologies Full time

    Company OverviewXAD Technologies is a leading provider of innovative telecom solutions, empowering businesses to thrive in the ever-evolving landscape. We are committed to delivering exceptional services and fostering lasting relationships with our clients.Salary: $120,000 - $150,000 per annumJob DescriptionWe are seeking a highly skilled Telecom Solutions...


  • London, Greater London, United Kingdom Ofcom Full time

    Job OverviewWe are seeking a highly skilled Telecoms Security Expert to join our team at Ofcom. As a key member of our Networks and Communications Group, you will play a crucial role in establishing and supporting the roll out of a network security regime for communication providers.This is an exciting opportunity for someone with a passion for cybersecurity...


  • London, Greater London, United Kingdom MEDIA CONTACTS Full time

    As a senior journalist at MEDIA CONTACTS, you will play a key role in leading the team's reporting on Telecoms, Media, and Technology (TMT) companies coming to market. This fast-paced position would suit an experienced and proactive journalist with a demonstrable interest in M&A.You will use your extensive contact book of M&A bankers, lawyers, and advisors...