Television Licence Enforcement Officer

6 days ago


Belfast, United Kingdom Capita Full time

About the Role

We are seeking a skilled and motivated Field Officer to join our team in Belfast. As a Field Officer, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered.

Key Responsibilities

  1. Conduct door-to-door visits to properties where no TV licence is registered.
  2. Listen to customer reasoning for not having a licence and make an informed decision on next steps.
  3. Accurately record visit details and complete daily timesheets via the handheld device.
  4. Explain and sell the benefits of all licence payment schemes.
  5. Take and accurately record payment details.
  6. Attend court when required to give evidence in prosecution cases.
  7. Carry out work and attend meetings as directed by the Visiting Manager.
  8. Taking Records of Interview under caution.

Requirements

  1. You will need to have a full UK Driving Licence.
  2. Be physically mobile, as you will be visiting multiple locations on a daily basis.
  3. Have strong interpersonal and communication skills with an excellent standard of both verbal and written English.

What We Offer

  1. A competitive salary of £30,000.
  2. Company car which includes personal use, or a £3,700 annual car allowance paid monthly.
  3. 23 days' holiday (rising to 28) with the opportunity to buy extra leave.
  4. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  5. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave...

Training and Support

You will receive four weeks of engaging virtual classroom training and one-to-one training in your working location. Our on-going support is also what makes us stand out from the rest.

Capita is an Equal Opportunities Employer

We recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

Location

Belfast, United Kingdom

Job Type

Full-time

Contract Type

Permanent



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