Television Licence Field Officer

3 weeks ago

Belfast, United Kingdom Capita Full time

Job Summary:

We are seeking a skilled and motivated Field Officer to join our team in Belfast. As a Field Officer, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning, and making informed decisions on next steps.

Key Responsibilities:

  • Conduct door-to-door visits to properties where no TV licence is registered.
  • Listen to customer reasoning and make informed decisions on next steps.
  • Accurately record visit details and complete daily timesheets via a handheld device.
  • Explain and sell the benefits of all licence payment schemes.
  • Take and accurately record payment details.
  • Attend court when required to give evidence in prosecution cases.
  • Carry out work and attend meetings as directed by the Visiting Manager.
  • Taking Records of Interview under caution.

Requirements:

  • A full UK Driving Licence is essential.
  • Physical mobility is required, as you will be visiting multiple locations on a daily basis.
  • Strong interpersonal and communication skills with an excellent standard of both verbal and written English.

What We Offer:

  • A competitive salary of £30,000.
  • A company car with personal use or a £3,700 annual car allowance paid monthly.
  • 23 days' holiday (rising to 28) with the opportunity to buy extra leave.
  • A paid day out of the office to volunteer for our charity partners or a cause of your choice.
  • Company matched pension, life assurance, a cycle2work scheme, and 15 weeks' fully paid maternity, adoption, and shared parental leave.
  • Access to up to £500 of your salary before payday each month, as well as budgeting and savings features to support your financial wellbeing.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

Training and Development:

You will receive four weeks of engaging virtual classroom training and one-to-one training in your working location with one of our experienced trainers. This will provide you with a strong foundation for your role and enable you to accelerate your growth as a Visiting Officer.

What We're Looking For:

We're an equal opportunity and Disability Confident employer, committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format or require support, please email Iqbal or call 07784 237318.

  • Television Licence Field Officer

    5 months ago

    Belfast, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Belfast area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...

  • Television Licence Field Officer

    6 months ago

    Belfast, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Belfast area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...

  • Television Licence Field Officer

    5 months ago

    Belfast, United Kingdom Capita Full time

    As a Television Licence Field Officer, you will visit customers currently without a TV licence at addresses throughout the Belfast area helping them firstly understand and comply with the legislation behind the TV licence, explaining how they can obtain one, and enabling them to find a payment plan that works for them. - You’ll be rewarded with £30,000...

  • Television Licence Field Officer

    3 weeks ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning for not having a licence, and making informed decisions on next...

  • Television Licence Enforcement Officer

    4 weeks ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning for not having a licence, and making informed decisions on next...

  • Television Licence Enforcement Officer

    4 weeks ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning for not having a licence, and making informed decisions on next...

  • Television Licence Enforcement Officer

    1 month ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning for not having a licence, and making informed decisions on next...

  • Television Licence Enforcement Officer

    1 month ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated individual to join our team as a Television Licence Field Officer. As a key member of our team, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered, listening to customer reasoning for not having a licence, and making informed decisions on next...

  • Television Licence Field Officer

    3 weeks ago

    Belfast, United Kingdom Capita Full time

    About the Role:We are seeking a skilled and motivated Field Officer to join our team in Belfast. As a Field Officer, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered.Key Responsibilities:Conduct door-to-door visits to properties where no TV licence is registered.Listen to customer reasoning for not...

  • Television Licence Field Officer

    3 weeks ago

    Belfast, United Kingdom Capita Full time

    DescriptionCore Responsibilities:Conduct field visits to properties where no TV licence is registered, engaging with customers to understand their reasons for non-compliance.Make informed decisions on next steps, ensuring accurate recording of visit details and completion of daily timesheets via a handheld device.Explain and promote the benefits of all...

  • Television Licence Collection Officer

    7 days ago

    Belfast, United Kingdom Capita Full time

    Job SummaryWe are seeking a skilled and customer-focused Field Visitor Officer to join our team in Belfast, UK. As a Field Visitor Officer, you will play a crucial role in ensuring that our customers are aware of their obligations and have the opportunity to purchase a TV licence.Key ResponsibilitiesConduct door-to-door visits to properties where a TV...

  • Television Licence Enforcement Officer

    6 days ago

    Belfast, United Kingdom Capita Full time

    About the RoleWe are seeking a skilled and motivated Field Officer to join our team in Belfast. As a Field Officer, you will be responsible for conducting door-to-door visits to properties where no TV licence is registered.Key ResponsibilitiesConduct door-to-door visits to properties where no TV licence is registered.Listen to customer reasoning for not...

  • Field Support Executive

    5 months ago

    Belfast, United Kingdom Green Field Marketing Solutions Full time

    **Company Description** Are you passionate about brands? Do you want to grow within an organisation that prides itself on developing its people? Green Field Marketing are an award-winning Field Marketing company, operating in the UK and Ireland. We partner with some of the world's leading companies and operate in the retail environment, bringing their...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **Are you looking for a role where your performance is rewarded through uncapped commission and career progression?** FMI is a sales conversion agency with over 28 years experience, delivering award winning campaigns across a multitude of channels for a number of sectors including FMCG, Consumer Electronics, Drinks, DIY, Hospitality, NGO,...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **Are you looking for a role where your performance is rewarded through uncapped commission and career progression?** FMI is a sales conversion agency with over 28 years experience, delivering award winning campaigns across a multitude of channels for a number of sectors including FMCG, Consumer Electronics, Drinks, DIY, Hospitality, NGO,...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **About Us**: We are recruiting on behalf of our client Fibrus, Northen Ireland's leading broadband provider. We are on the lookout for enthusiastic and ambitious individuals to join our award-winning team. As our brand ambassador, you'll play a pivotal role in introducing a cutting-edge hyper-speed fiber network to Northern Ireland,...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **About Us**: We are recruiting on behalf of our client Fibrus, Northen Ireland's leading broadband provider. We are on the lookout for enthusiastic and ambitious individuals to join our award-winning team. As our brand ambassador, you'll play a pivotal role in introducing a cutting-edge hyper-speed fiber network to Northern Ireland,...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **About Us**: We are recruiting on behalf of our client Fibrus, Northen Ireland's leading broadband provider. We are on the lookout for enthusiastic and ambitious individuals to join our award-winning team. As our brand ambassador, you'll play a pivotal role in introducing a cutting-edge hyper-speed fiber network to Northern Ireland,...

  • Field Sales Representative

    5 months ago

    Belfast, United Kingdom Field Management Ireland Full time

    **Your mission**: **Job description** What would be your perfect role? Something that will grow with you as you learn the many elements of a business, the opportunity to work where diversity & inclusion thrives by taking viewpoints from all who live in our society? Are you looking for something where your performance is rewarded through uncapped commission,...

  • Field Merchandising Operative

    5 months ago

    Belfast, United Kingdom Green Field Marketing Solutions Full time

    **Company description** Green Field Marketing are an award-winning Field Marketing company, operating in the UK and Ireland. We partner with some of the world's leading companies and operate in the retail environment, bringing their sales and marketing plans to life instore. Boasting over 20 years of industry experience, our sole aim in these stores is to...