Front Office Operations Manager

3 days ago


Barns of Claverhouse, Angus, United Kingdom Xpress Recruitment Full time
Job Summary

We are seeking an experienced Front Office professional to fill the role of Reception Manager at our client's Dundee & Angus-based hotel. The successful candidate will be responsible for ensuring exceptional guest service, maintaining high standards of operation, and driving revenue growth.

About the Role

This is a fantastic opportunity for an ambitious and results-driven individual to take on a senior leadership position within the Front Office team. As Reception Manager, you will be responsible for:

  • Providing courteous, professional, and efficient service to guests at all times
  • Maintaining the highest standards of cleanliness, safety, and quality in the hotel and its operations
  • Maximising revenue through effective sales strategies and management of labour resources
  • Leading and developing a high-performing team to deliver excellent results
Key Requirements

To be successful in this role, you will need:

  • Proven experience in a similar Front Office position, preferably in a similar setting
  • Excellent leadership and people-management skills, with a track record of developing and motivating teams
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues, guests, and external partners
  • A passion for delivering exceptional customer experiences and driving business growth


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