Reception and Front Desk Supervisor
3 days ago
We are seeking a seasoned Front Office professional to lead our reception team and provide exceptional guest service. As Reception Manager, you will be responsible for:
- Ensuring that all guests receive a warm welcome and outstanding service throughout their stay
- Maintaining the highest standards of cleanliness, safety, and quality in the hotel and its operations
- Managing the Front Office team to deliver excellent results and meet business objectives
- Developing and implementing effective sales strategies to drive revenue growth
This is a fantastic opportunity for an ambitious and results-driven individual to take on a senior leadership position within the Front Office team. You will be responsible for leading a high-performing team, driving revenue growth, and delivering exceptional guest experiences.
Key RequirementsTo be successful in this role, you will need:
- Proven experience in a similar Front Office position, preferably in a similar setting
- Excellent leadership and people-management skills, with a track record of developing and motivating teams
- Strong communication and interpersonal skills, with the ability to build relationships with colleagues, guests, and external partners
- A passion for delivering exceptional customer experiences and driving business growth
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