Front Desk Support Specialist

1 day ago


London Borough of Hillingdon, United Kingdom Protocol Education Ltd Full time
Job Title: Front Desk Support Specialist

We are seeking a dedicated and professional front desk support specialist to provide exceptional customer service to our school community. The ideal candidate will promote a positive image, handle inquiries, ensure safety, organize mail, maintain a tidy reception area, support communication, update records, assist teachers, and coordinate events.

The successful candidate will have an aptitude for providing excellent customer service, strong organizational and communication skills, ability to work effectively in a team environment, basic computer skills and familiarity with office software, flexibility and adaptability in a fast-paced environment.

Key Responsibilities:
  • Promote a positive image of the school
  • Handle inquiries and respond to correspondence
  • E nsure safety and security of the school premises
  • Organize and manage mail and messages
  • Maintain a tidy and organized reception area
  • Support communication between staff, students, and parents
  • Update records and databases as required
  • Assist teachers and staff with administrative tasks
  • Coordinate events and activities

Requirements:
  • Aptitude for providing excellent customer service
  • Strong organizational and communication skills
  • Ability to work effectively in a team environment
  • Basic computer skills and familiarity with office software
  • Flexibility and adaptability in a fast-paced environment

Working Conditions:
  • Full-time position in a busy school environment
  • Regular interaction with staff, students, and parents
  • Occasional lifting and moving of objects
  • Reliable transportation to and from work

Salary: £21,500 per annum.
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