Reception Supervisor Manager

2 weeks ago


The Royal Town of Sutton Coldfield, United Kingdom The Belfry Full time
About the Role

This full-time role is responsible for overseeing the smooth running and high performance of our reception team. You will be working 40 hours per week, 5 days out of 7. As Reception Supervisor, your duties will include supervising and mentoring shift leaders and receptionists to ensure exceptional guest service at all times.

You will also be responsible for producing rotas according to business levels, following up queries where necessary, performance management of the front office team, and providing excellent service to each and every guest.



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