Front Office Manager
6 days ago
Front Office Manager Portree, Scotland We are looking for a Front Office Manager in Portree, Isle of Skye for our three hotels
You will be reporting into the Rooms Division Manager and will manage the reception teams for our hotels: The Bracken Hide, The Bosville Hotel & Marmalade Hotel.
This is a full time, permanent role working 40 hours a week Monday through Sunday, 5 days a week at our Portree Hotels; as the Front Office Manager, you will be responsible for overseeing all operational aspects of the reception team across the three.
You will be expected to work at least one to two shifts per hotel, per week.
You will attend meetings with our Central Support team in Edinburgh (online) to discuss weekly financials, guest reviews & feedback.
Prior experience with Stayntouch, Lightspeed, Trustyou and RotaCloud systems is preferred, but not required.
Whats in it for you?
Salary of £32,000 per year Time off in lieu (TOIL) on top of your 28 days holiday a year Company Pension Refer to a friend Bonus Team Member discounted hotel rates across the group Restaurant discounts across the group Friends & family discounted hotel rates across the group Meals on shift Employee Assistance Programme Heavily subsidised Staff Accommodation *Terms and Conditions apply Who are we?
At Perle Hotels , we have taken the typical Scottish Highland Hotel and re-imagined the concept of a hotel stay in the Highlands.
We are located in the heart of some of the best highland hot spots and our design led hotels aim to bring our guest closer to nature by offering contemporary interiors that reflect the locations we are in.
What do you bring to the team?
Highly developed organisational and communication skills Time Management skills within a high-paced environment Critical thinking and problem-solving competencies Proactive attitude and focus on delivering stablished goals Sound knowledge and experience in reception management and guest relations Guest centric (ensuring that no guest leaves unhappy) What you will be doing: Organising team members schedules, on the job training and coaching Guest relations management Along with the Cluster General Manager and Rooms Division Manager, respond to guest complaints and reviews Work alongside the Head Housekeeper and Housekeeping Supervisors ensuring room inspections are completed, room cleanliness is as per company standards and are readily available for the days occupancy Collaborate with the Sales, Revenue and Marketing Director with hotel group bookings Implement the hotels good customer relations policy, including politely addressing guests and colleagues.
Job advertisement, employee recruiting, selection, and training.
Work with HR team to ensure all team members are up to date with their paperwork.
Generate weekly, monthly, and annual reports.
Attend weekly meetings with the GM and rest of the Management Team, perform other duties as assigned by management & work with all departments to ensure a happy guest journey.
AMRT1_UKCT
-
Front Office Manager
1 week ago
City of Edinburgh, United Kingdom Corecruitment Ltd Full timeFront Office Manager - Luxury 5 Hotel, Scotland Location: Scotland Salary: Negotiable We are looking for a Front Office Manager to support a team of receptionists, reservationists and nights.We would be looking at strong FOH supervisors, Assistant Managers, Duty Managers and FOH Managers for this position and responsibility will vary depending on experience...
-
Front Desk Manager
2 weeks ago
City Of London, United Kingdom Office Angels Full timeOffice Angels is seeking a highly skilled and motivated Front Desk Manager to lead our reception team. As a key member of our team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing a team of receptionists.Job OverviewThe ideal candidate will have previous experience in a...
-
Assistant Front Office Manager
1 week ago
City of Edinburgh, United Kingdom The Caledonian Edinburgh Full timeJob Ref: AM13694 Branch: The Caledonian Edinburgh Location: The Caledonian, Edinburgh Salary/Benefits: Competitive Salary + Great Perks!Contract type: Permanent Hours: Full Time Hours per week: 40 Hours Per Week Posted date: 20/11/2024 Closing date: 22/12/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when...
-
Front Office Manager
2 weeks ago
City of Edinburgh, United Kingdom Perle Hotels Full timeFront Office Manager Portree, Scotland We are looking for a Front Office Manager in Portree, Isle of Skye for our three hotels!You will be reporting into the Rooms Division Manager and will manage the reception teams for our hotels: The Bracken Hide, The Bosville Hotel & Marmalade Hotel.This is a full time, permanent role working 40 hours a week Monday...
-
Front Office Manager
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full timeJob Description:We are seeking an experienced and highly skilled Front Office Manager to join our team at The Balmoral Hotel in Edinburgh.The successful candidate will be responsible for leading a team of 16 front office staff, ensuring exceptional customer service, and maintaining the highest standards of quality and efficiency in the front desk operations.
-
Front Office Manager
1 month ago
Edinburgh, United Kingdom COREcruitment Ltd Full timeFront Office Manager - Luxury 5* Hotel, ScotlandLocation: ScotlandSalary: NegotiableWe are looking for a Front Office Manager to support a team of receptionists, reservationists and nights. We would be looking at strong FOH supervisors, Assistant Managers, Duty Managers and FOH Managers for this position and responsibility will vary depending on experience...
-
Front Office Manager
1 month ago
Edinburgh, United Kingdom COREcruitment Ltd Full timeFront Office Manager - Luxury 5* Hotel, ScotlandLocation: ScotlandSalary: NegotiableWe are looking for a Front Office Manager to support a team of receptionists, reservationists and nights. We would be looking at strong FOH supervisors, Assistant Managers, Duty Managers and FOH Managers for this position and responsibility will vary depending on experience...
-
Front Office Manager
3 weeks ago
Edinburgh, United Kingdom COREcruitment Ltd Full timeJob Description Front Office Manager - Luxury 5* Hotel, Scotland Location: Scotland Salary: Negotiable We are looking for a Front Office Manager to support a team of receptionists, reservationists and nights. We would be looking at strong FOH supervisors, Assistant Managers, Duty Managers and FOH Managers for this position and responsibility will vary...
-
Front Office Manager
4 weeks ago
Edinburgh, United Kingdom Balmoral Hotel Full timeWhy join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 days holiday per annum...
-
Front Office Manager
1 month ago
Edinburgh, United Kingdom The Balmoral Full timeThe Position Do you pride yourself on your people skills? Your organisational aptitude? Have an ability to deliver world-class standards of service? And are you ready to take on a key role in a leading luxury hotel? Then Rocco Forte Hotels would love to invite you to join us as Front Office Manager. You will be responsible for managing all aspects of...
-
Front Office Porter
1 week ago
City of Edinburgh, United Kingdom The Glasshouse Hotel Full timeThis is a fantastic opportunity to join one of Edinburgh's finest boutique properties.The 77-bedroom property is full of unique elements, including The Snug boasting a whisky collection of over 160 single malts and blends and our stunning rooftop garden.The Glasshouse is Scotland's only hotel part of the prestigious Autograph Collection.The Role of a Front...
-
Front Office Manager
4 weeks ago
City of London, Central London, United Kingdom Montcalm Brewery Full timeFRONT OFFICE MANAGER About Montcalm Collection United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style...
-
Front Office Manager
2 months ago
City of London, United Kingdom CV-Library Full timeAn exciting position has become available in our London office for a Front Office Manager. Goodman Masson is London's leading Financial & Technology Recruitment agency with a fast-growing RPO Solutions business. With offices in London, Düsseldorf and New York, we have exciting growth plans in place for 2024 and beyond! This role is a 3 month Temp...
-
Front Office Manager
2 months ago
City of London, United Kingdom CV-Library Full timeAn exciting position has become available in our London office for a Front Office Manager. Goodman Masson is London's leading Financial & Technology Recruitment agency with a fast-growing RPO Solutions business. With offices in London, Düsseldorf and New York, we have exciting growth plans in place for 2024 and beyond! The Role Providing a...
-
Part Time Front Desk Coordinator
2 days ago
City Of London, United Kingdom Office Angels Full timeOffice Angels is seeking an experienced Receptionist to join our team on a part-time basis, working 3 days a week. This is an excellent opportunity for someone who enjoys working in a fast-paced office environment and is looking for a flexible work arrangement.The successful candidate will be responsible for managing the front desk, coordinating office...
-
Front Office Manager
1 month ago
Edinburgh, EH1, Edinburgh, United Kingdom Balmoral Hotel Full timeWhy join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 days holiday per annum...
-
Front Office Director
4 weeks ago
City of London, United Kingdom Montcalm Brewery Full timeAbout the RoleThe Montcalm Collection is seeking a skilled Front Office Manager to join our team. This is an exciting opportunity to shape the future of our luxury hotels and deliver exceptional customer service.Key ResponsibilitiesEnsure regular and VIP guests are recognised and that the Front Office department operates with a sales attitude, promoting the...
-
Front Office Manager
1 week ago
Edinburgh, United Kingdom Perle Hotels Full timeFront Office Manager Portree, ScotlandWe are looking for a Front Office Manager in Portree, Isle of Skye for our three hotels! You will be reporting into the Rooms Division Manager and will manage the reception teams for our hotels: The Bracken Hide, The Bosville Hotel & Marmalade Hotel. This is a full time, permanent role working 40 hours a week Monday...
-
Front Office Team Member
4 days ago
City of Edinburgh, United Kingdom Holiday Inn Edinburgh Full timeFront Office Team Member Holiday Inn Edinburgh Check out the hotel on our virtual tour!The Opportunity We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member.As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest...
-
Front Office Quant Developer
4 weeks ago
City of London, United Kingdom Lorien Full timeQuantitative Developer - Front Office Experience ~ City of London - Onsite 5 days a week ~Up to £650 per day My client is looking for a Quantitative Developer with extensive Excel VBA experience to work in their Trade Floor/ Front Office. As a Front Office Developer your mission will be to join a recently created team of developers to develop and...