Customer Service Representative

6 days ago

Telford, Telford and Wrekin, United Kingdom Lidl in Deutschland Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service by assisting customers with inquiries and requests, ensuring a positive shopping experience.
  • Inventory Management: Efficiently manage deliveries, restock shelves, and maintain non-food product displays to ensure a well-organized store environment.
  • Bakery Operations: Maintain the bakery stocked with fresh goods, ensuring a high-quality product for our customers.
  • Team Collaboration: Work collaboratively with the team to achieve sales targets, maintain store appearance, and provide support during peak periods.

Requirements:

  • Customer Service Skills: Strong customer service skills, with the ability to handle customer complaints and provide solutions.
  • Flexibility: Flexible availability, including evenings, weekends, and holidays.
  • Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
  • Teamwork: Strong teamwork and communication skills, with the ability to work effectively in a team environment.

Benefits:

  • Competitive Pay: Competitive hourly rate, with opportunities for overtime and bonuses.
  • Benefits Package: Comprehensive benefits package, including pension scheme, holiday entitlement, and exclusive in-store discount.
  • Career Development: Opportunities for career advancement and professional development within the company.

Working at Lidl:

Lidl is a dynamic and fast-paced retail environment that values teamwork, dedication, and customer satisfaction. As a Customer Assistant, you will play a critical role in delivering exceptional customer service, maintaining store appearance, and contributing to the success of our business.

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