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Cheadle, United Kingdom Together Full timeCompany Description **_ Starting salary: £22,630 per annum, plus performance bonus & benefits_** **_ This role is office based Monday - Friday, working hours are 9am - 5.30pm_** **We are Together** - A specialist lender offering a range of mortgage and secured loan products to individuals and businesses, who are typically underserved by mainstream...
Mortgage Advisor
2 months ago
We are seeking a highly skilled Mortgage Advisor to join our team at Together, a leading property finance expert. As a Mortgage Advisor, you will play a crucial role in delivering exceptional service to our key Mortgage Brokers, building strong relationships, and driving sales.
Key Responsibilities- Respond to inbound intermediary telephony enquiries, providing accurate product and criteria information to ensure exceptional customer service.
- Work closely with Account Managers to drive sales, ensuring KPIs are met, and providing regular feedback on market trends.
- Identify intermediary needs, clarify information, and provide accurate solutions across all product offerings.
- Support Account Managers with administrative tasks, including mailboxes and CRM management.
- Promote a professional image of the company, delivering a positive broker experience throughout the Broker journey.
- Manage new and existing relationships, promoting company products and services, and immersing yourself in the policies, procedures, and culture of Together.
- Telephone Sales experience with a Mortgage Lender or Mortgage Broker.
- Experience answering inbound service calls, making outbound calls, and managing inboxes.
- Exceptional relationship building and communication skills.
- Strong objection handling and problem-solving skills.
- 26 days holiday, increasing with service to 30 days, plus bank holidays.
- Buy and sell holidays.
- Discretionary annual bonus.
- Matched pension contribution.
- Life assurance.
- Critical illness cover.
- Health cash plan.
- Private medical insurance.
- Free access to company holiday homes.
- Travel season ticket loans.
- Ride to work scheme.
- Free local gym access.
- Local bar and restaurant discounts.
Together is a market-leading property finance expert with an entrepreneurial spirit. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills.