Claims and Complaints Team Lead

1 month ago


Colchester, Essex, United Kingdom Aston Charles Full time

Job Title: Liability Claims Team Leader

Job Type: Permanent

Sector: General Insurance

Specialism: Claims, Commercial

Location: Remote

Job Description:

This is a 100% home-based role where you will be responsible for managing a team of Liability Claims Handlers. Your duties will include training, development, and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. You will also handle your own caseload of higher value and complex claims.

Requirements:

  • Expertise in Liability claims
  • Solid managerial skills
  • Ability to thrive in a fast-paced and constantly-evolving environment
  • Willingness to challenge the status quo

What We Offer:

An attractive basic salary, company benefits, and support towards professional qualifications. With a growing company, there are opportunities for progression in the short, medium, and longer term.

About Us:

Aston Charles is a personalized service from industry experts in General Insurance and Financial Services Recruitment.


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