ERP System Support Specialist

2 months ago


Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time
Software Application Support Opportunity

Interface Recruitment UK is seeking an experienced ERP System Support Specialist to join a global manufacturing and engineering firm.

To be successful in this role, you will need to have a strong understanding of industry-specific software and be able to provide technical support to end-users.

Key responsibilities include:

  • Providing training on the full operation of the company software and internal systems
  • Troubleshooting end-user and data issues
  • Understanding business flows and data flow through the ERP system
  • Documenting user procedures and manuals for end-user support

Requirements:

  • Flexible and able to communicate on a technical and non-technical level
  • Problem-solving and analysis skills
  • Ability to write SQL queries to help troubleshoot issues (desirable)
  • Self-management skills due to the IT manager being based in the US


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