ERP System Support Specialist Sheffield
1 month ago
We are seeking a highly skilled and flexible ERP system support specialist to join our global manufacturing and engineering firm in Sheffield.
Job Description- To provide first-class technical support for our industry-specific ERP system, ensuring minimal downtime and maximum efficiency.
- To deliver comprehensive training on the full operation of our bespoke software and internal systems.
- Troubleshooting end-user and data issues.
- Understanding business flows and data flow through an ERP system.
- Documenting user procedures and manuals used for end-user support specific to department/function.
- Flexible with strong problem-solving skills.
- Ability to communicate effectively on a technical and non-technical level with different departments/management levels.
- Desirable: ability to write SQL queries to help troubleshoot issues.
- Self-management skills essential due to remote IT manager based in the US.
- Competitive salary (£35,000 - £45,000) reflecting the company's commitment to attracting top talent.
- Opportunity to work in a fast-paced environment with a resilient and personable character.
- Full driving license required for potential site visits.
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