ERP System Support Specialist Sheffield

1 month ago


Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

We are seeking a highly skilled and flexible ERP system support specialist to join our global manufacturing and engineering firm in Sheffield.

Job Description
  • To provide first-class technical support for our industry-specific ERP system, ensuring minimal downtime and maximum efficiency.
  • To deliver comprehensive training on the full operation of our bespoke software and internal systems.
Key Responsibilities
  • Troubleshooting end-user and data issues.
  • Understanding business flows and data flow through an ERP system.
  • Documenting user procedures and manuals used for end-user support specific to department/function.
Requirements
  • Flexible with strong problem-solving skills.
  • Ability to communicate effectively on a technical and non-technical level with different departments/management levels.
  • Desirable: ability to write SQL queries to help troubleshoot issues.
  • Self-management skills essential due to remote IT manager based in the US.
Benefits
  • Competitive salary (£35,000 - £45,000) reflecting the company's commitment to attracting top talent.
  • Opportunity to work in a fast-paced environment with a resilient and personable character.
  • Full driving license required for potential site visits.
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