Contact Centre Team Member
4 days ago
We are seeking a skilled Contact Centre Team Member to join our team, providing excellent customer service to our clients. As a key member of our team, you will be responsible for handling customer enquiries via phone, email, and chat, ensuring that every interaction is positive and professional.
Key Responsibilities- Triage customer enquiries, creating a ticket or case reference and assigning to the appropriate department or colleague via email, telephone or written communication.
- Monitor open tickets and cases, bringing them to full resolution once query owners have provided solutions, escalating where necessary to ensure proactive service is always maintained.
- A positive can-do attitude and a commitment to excellence.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and handle large volumes of queries (up to 100 per day during peak times).
- Proficient in the use of various software applications.
- An estimated salary of £25,000-£30,000 depending on experience.
- 25 days holiday.
- Pension scheme.
- Early Friday finish in the summer.
- Excellent working environment with opportunities for career progression.
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Estimating Team Member
2 days ago
Hedge End, Hampshire, United Kingdom CV Library Full timeKey ResponsibilitiesThe successful candidate for this Estimating Team Member position will be responsible for raising robust and detailed options that meet customer needs and deliver exceptional service. You will liaise with the commercial team to ensure that all quotes align with framework obligations and business objectives.You will have a sound knowledge...
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Customer Service Representative
1 month ago
Hedge End, Hampshire, United Kingdom Workshop Recruitment Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in a hybrid work pattern. As a key member of our customer service team, you will be the first point of contact for all inbound customer support enquiries into our contact centre.Key Responsibilities:Triage customer enquiries,...
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Customer Service Representative
4 days ago
Hedge End, Hampshire, United Kingdom Workshop Recruitment Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for all inbound customer support enquiries into our contact centre.Key ResponsibilitiesTriage customer enquiries, creating a ticket or case reference and assigning to the...
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Aftersales Advisor
4 days ago
Hedge End, Hampshire, United Kingdom Workshop Recruitment Full timeAbout Our CompanyWe are a world leader in our products and aftersales services, committed to providing an excellent customer experience.Job DescriptionThis is a hybrid role that requires you to work in a contact centre environment, handling customer enquiries via phone, email, and chat. You will be required to triage customer enquiries, creating a ticket or...
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Care Planning Professional
2 weeks ago
Hedge End, Hampshire, United Kingdom OneCall24 Limited Full timeEstimated Salary: £13.00 - £15.50 per hourAbout the RoleIn this rewarding position as a Complex Care Assistant, you will have the opportunity to make a positive impact on the lives of our clients. As a key member of our care team, you will be responsible for delivering high-quality, person-centred care in line with individualised care plans.Key...
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Technical Operations Coordinator
2 weeks ago
Hedge End, Hampshire, United Kingdom SDR Full timeJob DescriptionWe are seeking a highly skilled and motivated Technical Administrator to join our team at SDR. As a key member of our operations team, you will play a vital role in ensuring the smooth running of our facility and delivering exceptional customer service.Responsibilities:Support the Contract Support Manager in managing the Corporate Account/Call...
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Complex Care Assistant Leader
2 weeks ago
Hedge End, Hampshire, United Kingdom OneCall24 Limited Full timeEstimated Salary: £13.25 - £16.00 per hourAbout UsOneCall24 Limited is a leading provider of complex care services, dedicated to delivering exceptional care and support to individuals in need. Our team of experienced professionals is committed to making a positive difference in the lives of our clients.Your RoleIn this challenging and rewarding position as...
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Technical Operations Coordinator
1 day ago
Hedge End, Hampshire, United Kingdom SDR Full timeJob OverviewWelcome to SDR, where we strive to deliver exceptional customer service. We are seeking a skilled Technical Administrator to join our team. In this role, you will play a crucial part in the management of our Corporate Account/Call Centre, ensuring seamless operations and high-quality customer experience.Key Responsibilities:To support the...
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Optical Practice Lead
4 weeks ago
Hedge End, Hampshire, United Kingdom Network Open Full timeAbout the RoleThe Optical Practice Manager will be responsible for managing a small team and motivating them to increase sales. The ideal candidate will have experience with KPIs, targets, and commercially-minded leadership.Key ResponsibilitiesManaging a team to achieve sales targetsCarrying out staff training and developmentDispensing and administrative...
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Administrative Support Coordinator
4 days ago
Hedge End, Hampshire, United Kingdom Barchester Healthcare Full timeAbout the RoleWe are seeking a skilled Administrative Support Coordinator to join our team at Barchester Healthcare. In this varied role, you will be responsible for answering phone calls, handling files and documents, and supporting our managers in their daily tasks.You will also be the first point of contact for visitors, engage with residents, and provide...
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Chief Financial Accounting Specialist
1 month ago
Hedge End, Hampshire, United Kingdom CMA Recruitment Group Full timeJob OverviewCMA Recruitment Group is partnering with a dynamic market leading international organisation to recruit a skilled Financial Accountant to strengthen their team on a full-time basis. This role will be the primary contact for intercompany financial reporting, internal controls, and audits, collaborating closely with intercompany partners, market...
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Administrative Support Specialist
1 day ago
Hedge End, Hampshire, United Kingdom WR Logistics Full timeWe are seeking an Administrative Support Specialist to join our team at WR Logistics. As an Administrative Support Specialist, you will provide comprehensive support to our company Director, assisting with day-to-day administrative tasks and ensuring the smooth operation of the office.Job DescriptionYour key responsibilities will include managing the...
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Corporate Liaison Assistant
1 day ago
Hedge End, Hampshire, United Kingdom WR Logistics Full timeAre you an organised and efficient individual looking for a new challenge? Do you have experience as a PA or similar? If so, we would love to hear from you! As a Corporate Liaison Assistant, you will provide comprehensive support to our company Director at WR Logistics.Job DescriptionYour key responsibilities will include managing the Director's diary,...
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Credit Control and Accounts Assistant
1 day ago
Hedge End, Hampshire, United Kingdom CMA Recruitment Group Full time**The Ideal Candidate**We are seeking a highly motivated and organised Credit Control and Accounts Assistant to join our finance team in a growing SME technology business. The successful candidate will have AAT studier or AAT qualified background, with experience in Credit control within a corporate organisation.**Responsibilities and Requirements:**Manage...
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Junior Accountant Role
3 days ago
Hedge End, Hampshire, United Kingdom CMA Recruitment Group Full time**About the Role**CMA Recruitment Group is seeking an ambitious Junior Accountant to join their small finance team in a dynamic growing SME technology business. This exciting opportunity offers a blend of Credit control and Accounts Receivable, managing the company's credit accounts and ensuring timely payments from clients.The successful candidate will have...
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Senior Office Coordinator
2 days ago
Hedge End, Hampshire, United Kingdom WR Logistics Full timeWe are seeking an experienced Senior Office Coordinator to provide comprehensive support to our company Director at WR Logistics. This is a fantastic opportunity for an administrative professional to take their career to the next level.Job SummaryAs a Senior Office Coordinator, you will be responsible for managing the Director's diary, booking meetings and...
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Care and Support Specialist
2 weeks ago
Hedge End, Hampshire, United Kingdom Care By Us Ltd Full timeOverviewWe are seeking a compassionate and skilled Care and Support Specialist to join our team at Advantage Healthcare. As a key member of our community care team, you will be responsible for providing high-quality care and support to individuals with complex needs.
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CEO Lead Generation Specialist
4 weeks ago
Hedge End, Hampshire, United Kingdom Vistage Worldwide, Inc Full timeCompany OverviewVistage Worldwide, Inc. is a global leader in CEO coaching and peer advisory services for small to medium-sized business leaders. With over 65 years of experience, we have grown every year by innovating and delivering value to our members.Salary: The estimated annual salary for this position is £45,000 - £60,000 depending on...
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Care Sector Trainer
4 days ago
Hedge End, Hampshire, United Kingdom Barchester Healthcare Full timeJob DescriptionWe are seeking an experienced Operational Trainer to join our team in delivering high-quality training and development programs to staff members. The successful candidate will be responsible for coordinating and delivering induction and development training, as well as planning and publishing training calendars.
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Academic Director
4 weeks ago
Hedge End, Hampshire, United Kingdom Cygnet Full timeAbout the Role:Cygnet is seeking an experienced and compassionate Academic Leader to join our team. As a key member of our leadership team, you will play a vital role in shaping the future of our services.Key Responsibilities:Support management and team members in the day-to-day running of the serviceEnsure duties are allocated effectively and safelyOffer...