Customer Service Representative
2 days ago
About the Job
Middletons Tours is seeking a highly skilled and motivated Tourism Industry Specialist to join our team. In this role, you will be responsible for developing and maintaining relationships with suppliers and partners to secure the best deals for our clients, as well as analyzing sales data to identify trends and opportunities for growth.
Job Summary
The successful candidate will have a strong understanding of the tourism industry, with the ability to analyze sales data and develop effective strategies to drive growth. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
Key Responsibilities
- Develop and maintain relationships with suppliers and partners to secure the best deals for our clients.
- Analyze sales data to identify trends and opportunities for growth.
- Work collaboratively with other team members to ensure seamless delivery of services.
- Provide exceptional customer service, responding promptly to client inquiries and resolving issues in a timely manner.
Requirements
- Bachelor's degree in Business or related field.
- 2+ years of experience in the tourism industry.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and problem-solving skills.
Benefits
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