Professional Customer Service and Support Specialist

1 week ago


Rugeley, Staffordshire, United Kingdom Austin Fraser Full time

About the Role: As a Customer Service Administrator with Austin Fraser, you will play a vital role in delivering exceptional customer service and administrative support to our clients. Based in Rugeley, this full-time, permanent role requires proven Customer Service experience, CRM experience, and competent daily use of Microsoft Office and Excel.

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Responsibilities:

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  • Providing exceptional customer service and responding to customer inquiries">
  • Maintaining accurate and up-to-date records of client interactions">
  • Collaborating with internal teams to resolve customer issues and improve overall customer experience">
  • Developing and maintaining strong relationships with clients through effective communication and follow-up">
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Requirements: The successful candidate will possess excellent written and verbal communication skills, as well as excellent attention to detail and accuracy. Additionally, they will have proven Customer Service experience, CRM experience, and competent daily use of Microsoft Office and Excel. The estimated salary for this role is around £26,000 per annum, dependent on experience.

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Working Hours and Benefits: This full-time role is available Monday to Friday, with a salary up to £26,000 per annum, dependent on experience. Additionally, the successful candidate can expect a permanent contract, which offers stability and opportunities for growth within the company.



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